Eye Care Plus Springvale

4.9 20 reviews
Quality 4.9 Service 4.9 Value 4.9

Awards

2024 Service Award 2024 Service Award

Reviews (20)

4.9
20 reviews
Excellent
19
Great
0
Average
1
Poor
0
Horrible
0
Businesses on Word of Mouth can't pay to hide reviews. Read more about our review policy here.
Hilda L. 25 Sep 2025 1 review · 500 points
Found on Word of Mouth

Great service

Have been going to see Denise for many years, very happy with her. She is thorough and explains everything , never tires of my questions, has all the latest equipment. Would highly recommend her.

Quality
5/5
Service
5/5
Value
5/5
Tam P. 25 Aug 2025 1 review · 500 points

Great service. Good for prescriptions glasses but also great for checking on general eye health. I have type 2 diabetes so have found the analytics on eye health very helpful.

Quality
5/5
Service
5/5
Value
5/5
Trung D. 01 Aug 2025 1 review · 500 points

The best i've seen, by far - thorough,..

The optometrist, Denise, is the best I've seen, by far - she is thorough, she takes time to explain, she has many pro equipment. Her staff are helpful, efficient, professional. I say this from 5+ years of being their customer.

Quality
5/5
Service
5/5
Value
5/5
BG
BEC G. 27 Sep 2024 1 review · 300 points

Denise was really helpful and instrumental in getting me into the public health system for my cataract surgery. She gave me advice and tips on what to do in order to help speed up and bring forward my referral. She was also compassionate enough to listen to my concerns whilst I was in the period of waiting. I finally had the surgery last week and really happy with the result. I will see Denise again in the next three weeks for a much-needed post-op check.

Quality
5/5
Service
5/5
Value
5/5
BT
Betty T. 25 Sep 2024 1 review · 300 points

My daughter has very bad myopia. She had tried various methods, from atropine to soft lens and now to Ortho-K. We went to Dr Denise upon recommendation from our friend, as our ophthalmologist wasn't very helpful and understanding. My daughter was only 10 years old then and Denise was so patient with us. She took the time to explain the Ortho-K treatment and helped my daughter to become comfortable with using the hard lens. Denise is not only very knowledgeable in the Ortho-K field but also very attentive and understanding in our concerns and needs.

Quality
5/5
Service
5/5
Value
5/5
Jen T. 31 Aug 2024 1 review · 500 points

Excellent, thorough and compassionate patient centred care!

Dr. Denise has been my trusted optometrist for over a decade. Her expertise in Ortho-K and dry eye treatment has significantly improved my vision and eye health. What sets her apart is her compassionate and gentle approach to patient care. She consistently prioritises her patients' best interests, providing personalised attention and thorough explanations.

Her clinic offers a welcoming environment, and the staff is always friendly and professional. Dr. Denise stays up-to-date with the latest advancements in optometry, ensuring her patients receive cutting-edge care.

I highly recommend Dr. Denise to anyone seeking exceptional eye care. Her combination of technical skill and genuine care for her patients makes her an outstanding optometrist!

Quality
5/5
Service
5/5
Value
5/5
Art I. 26 Aug 2024 1 review · 500 points

A one stop shop

I approached eye care plus A few years ago, upon meeting Denise I knew I came to the right place, she is extremely knowledgeable & professional, very courteous & accommodating, she is a pleasure to talk with ,
My concern was dry red eyes, she left no stone unturned to help me find relief & her treatment’s worked very well,
She is A dedicated optometrist with the most up to date equipment, her services are very satisfactory, she definitely deserves the 5 stars,
Her staff are also very warm welcoming and supportive, A wonderful clinic to visit, thank you so much for all your effort

Quality
5/5
Service
5/5
Value
5/5
DT
Diana T. 24 Aug 2024 1 review · 300 points

Great service!

Denise (Optometrist) is dedicated to providing exceptional service and genuinely cares about your eye health. She makes great recommendations and makes you feel comfortable during each appointment.

Quality
5/5
Service
5/5
Value
5/5
BM
Bernadine M. 20 Aug 2024 1 review · 300 points

Denise's expertise has greatly assisted my eye condition. She is so thorough and up to date and has the latest technology.

Quality
5/5
Service
5/5
Value
5/5
Gunther E. 31 Jul 2024 1 review · 500 points

Professional, helpful and friendly

Dr. Denise is a very experienced and professional optometrist who provides very thorough and comprehensive eyecare and offers good helpful advise. For me personally, her thoroughness detected a medical condition that, if left ignored, would have caused serious damage to my eyesight. Eye Care Plus and Dr. Denise are certainly the one team I recommend for eyecare in Springvale and surrounds.

Quality
5/5
Service
5/5
Value
5/5
NL
Nina L. 28 Jul 2024 1 review · 300 points

I have been going to Denise for a number of years now. Her eye examinations are extremely thorough, and she explains her findings very comprehensively. She also monitors my Dry Macular degeneration very closely. Her clinic keeps up to date with all the latest advances in eyecare, and her staff is very helpful and friendly.

Quality
5/5
Service
5/5
Value
5/5
MW
Mick W. 07 Jul 2024 1 review · 300 points

Thank you dr. denise

Dr. Denise is very thorough & takes great care
She does provide an knowledgeable & comprehensive service
The staff always professional, helpful & obliging
Our family is grateful for her help

Quality
5/5
Service
5/5
Value
5/5
LF
Lance F. 20 Jun 2024 1 review · 300 points

Great service and friendly staff.

I have been going to Denise since 2004. I take my children to see Denise as well. My daughter needed to get glasses on her last check up and the staff was so helpful and encouraged my daughter to take her time when picking out a frame. I highly recommend Eye Care Plus Springvale.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $320

Dominique K. 12 Jun 2024 1 review · 300 points

Great service

Denise has been looking after me since 2011, from when I used to wear glasses and contacts to post laser eye surgery; very professional and friendly

Quality
5/5
Service
5/5
Value
5/5
RB
Rinetta B. 04 Jun 2024 1 review · 500 points

Great visit

My family has been to Denise for 21 years. The service is impeccable and Denise always does her best to help any situation you might have.

Quality
5/5
Service
5/5
Value
5/5
TC
Tim C. 04 Jun 2024 1 review · 300 points

Care and professional

They have been my optometrist for more than 10 years and have provide a professional care at personal level, in particular with the variant dry eyes treatment and management options offered. I felt been looked after well and I have my trust with them.

Quality
5/5
Service
5/5
Value
5/5
SD
Su D. 22 May 2024 1 review · 300 points

Best for dry eyes and frames

The best frames anywhere, I can always find a comfortable pair of frames there! The service is friendly and eye care is top notch!

Dr.Denise is really professional and friendly and has lots of new technology to treat dry eyes.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $250

SC
sharonc103 11 Jun 2023 1 review · 300 points

Friendly staff and fantastic services and up to date equipment.
I've been seeing Denise for more than 20 years and now with both of my kids too. I wouldn't see anyone else although I have to travel long distance after we moved home a few years ago. Denise is so professional, thorough and attentive. She always spends time during examination with great explanation of all things and provides terrific follow up and after services.
Excellent operator and highly recommend!

Quality
5/5
Service
5/5
Value
5/5
TB
trayceeb #21 in Springvale VIC 17 Apr 2012 39 reviews · 3880 points

bought my contact lenses here and they wear great. very helpful staff and good explanation about my vision. had a free pair of contact lenses for trial. Good reminder from the place for regular eye check up

Quality
5/5
Service
5/5
Value
5/5
FT
ariva #31 in Vermont VIC 14 Aug 2010 36 reviews · 200 points

Staff do not speak english well, so their explanations about my vision problems were a bit briefer than I would have liked. Their range of frames was not extensive and I struggled to find a pair to buy.

Quality
3/5
Service
2/5
Value
3/5

Details

Need a job done?

Post a job and get up to 3 free quotes from local businesses.

Post a job

Business owners

Want more customers? The first step to success is creating a free listing.

Get a professional looking profile with access to our marketplace.

Register free