Extra Mile

When was your business founded?

March 17th - 2025

What guarantees or warranties do you offer, if any?

12 Months part warranty on all parts.
If they are second hand parts it comes down to the supplier which is 30/60/90 days.

What is your level of experience in this line of work?

14 years in the industry, with previous workshop owner experience including service manager of multiple dealerships.

What certifications, qualifications or awards has your business received?

Air Condition License
RWC - Pending

What are your current prices (fixed and variable)?

$199 General Service
$269 Premium Service
$299 European Car Service
$330 4WD / Commercial Service

What is your favourite thing about your job?

Assisting customers in issues that they have with their vehicles.

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

Payment on pickup. After pay is an option through the app & our smart terminal.

What makes you unique compared to your competitors?

We have customer facilities if they wish to wait.
We get it right and make sure to go the extra mile. We take pride in our work, the vehicles we work on and the workshop.

What insurance do you hold, and what value are you covered for?

General Business insurance for up to 20m in public liability.

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

Turn around for the service is anything from 3 hours to same day, bigger jobs may take additional time (engines, transmissions, gearboxes)

Do you have any special offers? Do you offer any bulk or volume discounts?

We have a 50% off service price for new customers!

For Fleet, we offer special deals on bulk servicing or regular fleet servicing.