Emperor's Acupuncture

4.7 15 reviews
Quality 4.7 Service 4.7 Value 4.7

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Awards

2016 Service Award 2016 Service Award

Reviews (15)

4.7
15 reviews
Excellent
14
Great
0
Average
0
Poor
0
Horrible
1
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MM
michellem990 09 Jul 2021 1 review · 400 points

I cannot recommend Sandra and Emporers Acupuncture highly enough. The care Sandra shows and her determination to help you is amazing. From pain management, stress management and relief, digestion issues and all other health matters, she is there to help you with it all. I have been a client of Sandra's for a number of years now and wouldn't go anywhere else. Her care and commitment to helping her clients is outstanding. One of the kindest most caring people you will meet.

Quality
5/5
Service
5/5
Value
5/5
SK
susank920 08 Jul 2021 1 review · 600 points

I cannot recommend Sandra highly enough. She is an amazing & talented practitioner who has been there for me at my very worst.
She is very intuitive & I am very grateful.

Quality
5/5
Service
5/5
Value
5/5
CA
clorindaa 29 Jun 2021 1 review · 400 points

Highly recommended!!!
The best practitioner I’ve ever seen !!!
Highly knowledgeable and one of the kindest, caring, and delightful people you will ever meet!!! Thankyou

Quality
5/5
Service
5/5
Value
5/5
graemeb16 #7 in Cairnlea VIC 18 Aug 2018 1 review · 600 points

I wouldn’t. Hugely expensive & wanted another SIX visits! Really disappointed. I had expressed my concern regarding the costs, but there was no offer to negotiate a more reasonable price.

Quality
1/5
Service
1/5
Value
1/5
Reply from Emperor's Acupuncture 20 Aug 2018

Hi Graeme, we're really sorry to hear that your treatment at our clinic did not meet your expectations and glad you cared enough to take the time to tell us.

Our medical consultation fees are fully transparent and are also published on our website.

Our responsibility as practitioners is to give our patients an estimate of how much treatment may be required to resolve the health issue they are seeing us about. Our estimate of the number of treatments required is based on the nature of your condition, how you responded to your first treatment and our clinical experience. We are always upfront with patients about the number of treatments potentially required (especially when they had already seen other practitioners about it with no results). Patients always appreciate knowing this upfront.

Our clinic goes to great lengths to help every one of our patients, and our only intention is to guide you on the road to optimal health.

We wish you the very best in resolving your health issue in the future.

JH
42c2e1f2 20 Dec 2017 1 review · 600 points

Its wonderful to find a place that is solution focused and the results have far exceeded my expectations. I travel 5 hours to have a one on one consult in person with Dr Bruce with follow up consults being able to be done over the phone (as my herbs are sent to me in the mail). I feel so fortunate that I came across Dr Bruce, as it has been a life changing experience for me and I've enjoyed every part of the journey on my way back to well being.

Quality
5/5
Service
5/5
Value
5/5
TD
tonyd196 05 Jun 2017 1 review · 600 points

I visited Emperor's Acupuncture and found the staff were very helpful and
understanding and funny.
I am very happy with the outcome. My family and friends are also happy and
will recommend them to others.

Quality
5/5
Service
5/5
Value
5/5
Reply from Emperor's Acupuncture 06 Jun 2017

Thanks Tony - it was great to have you at our clinic. All the best with your health.

Anonymous 10 Sep 2016

Refreshing to hear an honest and professional health practioner, if he cannot help you he will let you know.

Quality
5/5
Service
5/5
Value
5/5
PM
patriciam971 12 May 2016 2 reviews · 600 points

I had terrible sinusitis. Facial pressure, headaches, eye problems. I do a lot of computer work so it was really hard at work especially towards the end of the day. It was just awful to live with. I'd tried many courses of antibiotics, nasal sprays and pain killers and none of them seem to make much difference. I was staring down the barrel of nasal surgery to try to fix it so I thought I'd give acupuncture a go. At the first treatment Bruce reduced the pressure in my head by about 80% and got rid of my headache. I've been seeing him for a little while now and am so grateful that I don't get headaches any more and my sinus is 90% better. I no longer need surgery! Bruce is a great acupuncturist and a really nice man to boot.

Quality
5/5
Service
5/5
Value
5/5
WC
wesc357 03 May 2016 1 review · 600 points

I would recommend Dr Bruce for his professional approach to acupuncture. I was suffering severe back pain and shoulder pain. He has been able to relieve me of that pain following a course of acupuncture.

Quality
5/5
Service
5/5
Value
5/5
DM
deborahm539 30 Apr 2016 4 reviews · 900 points

What a great practitioner! I went to see Bruce for sciatica. The pain was getting worse and was getting really bad when I sat down. Driving for any reasonable distance was so uncomfortable. But along came Bruce! He sorted it out. He also felt my pulse and told me everything about my health (seriously, I hadn't told him anything and he was telling me everything that was wrong me me!!!)

You've gotta see this guy.

Quality
5/5
Service
5/5
Value
5/5
MS
marias895 30 Apr 2016 4 reviews · 900 points

Bruce is a wonderful acupuncturist! I cannot recommend him more highly. I was 30kg overweight, couldn't sleep, exhausted and was anxious most of the time. I couldn't play with my kids for vry long and was contantly tired at work. I've dropped a stack of weight and have a lot more energy. I'm doing better at work and can now run around with my kids. THANK YOU DR BRUCE!!!!!!

Quality
5/5
Service
5/5
Value
5/5
Reply from Emperor's Acupuncture 30 Apr 2016

Thanks Maria.

MF
meganf231 29 Apr 2016 3 reviews · 800 points

Got acupuncture for my fibromyalgia. I had pain all over especially in my back, hips and legs. My sleep was terrible as the pain kept waking me up and I was always grumpy because I was always in pain. My doctor said he couldn't do anything apart from give me medication to manage the symptoms - but I didn't want to stay on drugs for the rest of my life.

At my first appointment Bruce took my back pain away right then. I couldn't get over it! How does he do that?

Now after a few months of treatment I'm about 85% pain-free, off the pain-killers and sleeping really well and much better company around my hubby!

If you've got pain or fibromyalgia like I had, bite the bullet and see Bruce. Recommended!

Quality
5/5
Service
5/5
Value
5/5
Reply from Emperor's Acupuncture 30 Apr 2016

I believe that acupuncture is one of the best treatments for pain (including nerve pain) as it reprograms your body to take care of itself and fix the problem. This is what acupuncture does better than any other type of treatment (in my humble opinion!) Glad you're feeling better.

KT
katet85 28 Apr 2016 2 reviews · 500 points

Saw Dr Bruce about the neuralgia in my leg and foot. Has been bothering me for years and waking me at night and making it hard to walk. Feeling much better and sleeping good now. Dr Bruce is a really nice guy who really knows his stuff.

Quality
5/5
Service
5/5
Value
5/5
Reply from Emperor's Acupuncture 28 Apr 2016

Thank you Kate.

SR
sallyr693 27 Apr 2016 1 review · 400 points

I saw Dr Stafford to help me loose weight. I've tried all sorts of diets and programs and just couldn't loose any weight so I thought I'd give Chinese medicine a go. I've lost 18 kg in 3 months. I haven't had to starve myself or do any exercise. I've busted out my size 14 wardrobe again! Woooo hoooo - looking forward to summer again!

Quality
5/5
Service
5/5
Value
5/5
Reply from Emperor's Acupuncture 28 Apr 2016

Thanks for your comments Sally. Glad I could help.

MR
miker57 27 Apr 2016 1 review · 600 points

Went to see Dr Bruce for neuralgia pain in my foot. So much better now. Great job! Brilliant acupuncturist. Recommended.

Quality
5/5
Service
5/5
Value
5/5
Reply from Emperor's Acupuncture 28 Apr 2016

Thanks Mike. I believe acupuncture is one of the best treatments for neuralgia and fibromyalgia. Glad your foot has come good.

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