I phoned Eckersley's Art & Craft Milton on 1 March 2026 to check if Saral Graphite Transfer Paper was in stock. I was told there was plenty available and that one could be put aside for me, as I live about an hour away.
After driving to the store, I was advised by another staff member that none was in stock and nothing had been set aside.
Unfortunately this resulted in a two-hour round trip based on incorrect stock information. I hope the store can review how phone stock enquiries and item holds are handled so customers travelling longer distances can rely on the information provided.
I had a great experience at Eckersley's, The staff were very helpful, the staff went out of their way to make sure I got what I was looking for they even let me sample some products
A truly excellent art supply shop - they have everything an artist needs (or can order it for you) and the staff are wonderful; very helpful and friendly. I've found brands of paper there that are quite hard to find. They also have great workshops on offer.
