E-go

I have used e-go for a few years now however, I will now stop using them.
I received an "adjustment note" for a consignment claiming that a parcel that I had submitted for delivery was 99kg.
I went back and had a look at what was sent - it was a small box measuring approximately 30 x 20 x 20cm and it was a small glass bowl - the total weight was less than 1kg. Whether you calculate dead weight or cubic weight, there is no way it is 99kg. After receiving a few of these ridiculous "adjustment notes" I decided that enough was enough.
There is no customer service phone number. They never respond to emails. They just put through adjustment notes which make no sense, charge the amount that they want to your account and then ignore you when you try and complain.
They provided a good service for a while but now appear to be scammers or incompetent. Not sure which and don't care. They have lost my business.

Approximate cost: $30

i send numerous ebay items via this online freight company. It actually costs me less in some cases than australia post! The best part is they pick up the really heavy items from your doorstep