Dutton Cycles

check icon 4.9 (34)

Opening hours

Monday:

10am-5.30pm

Tuesday:

10am-5.30pm

Wednesday:

10am-5.30pm

Thursday:

10am-7pm

Friday:

10am-5.30pm

Saturday:

9am-5pm

Sunday:

10am-3pm

Public Holidays:

Various

Business Owners

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Service awards

Reviews for Dutton Cycles (34)

Write a review
4.9
34 reviews
5 star icon
32
4 star icon
2
3 star icon
0
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0
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0
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.9
verified email - 25 Feb 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have a personal wheelchair and the service for getting new tyres was fantastic and the best price I have seen in years!

Approximate cost: $50

kristyy1
#4 in Mango Hill QLD
1 review · 300 points
08 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very helpful service. Had to go back a fee times as I was not sure what I needed and he was very nice. Thanks!!

Approximate cost: $30

geoffw89
#1 in Woodford QLD
1 review · 500 points
verified email - 15 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent range of quality products and great service. One of the best I have experienced in a long cycling career and as a former bike store owner. I highly recommend this bike shop to all levels of bike enthusiasts.

noels4
#13 in Scarborough QLD
1 review · 300 points
03 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I wanted to upgrade my bike as the old bike was getting a bit tired and the staff at Duttons gave me a fantastic deal and looked after me and set up my new bike to suit my size and style of riding, Thanks to the Duttons staff.

Approximate cost: $500

verified email - 10 Jan 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased two bicyles for my high school boys from here in the past 4 months. Repaired the first bike free of charge after an accident. Servicing is qucik and thorough. Customer service is terrific. Will recommend them to anyone looking to purchase.

jasonc27
#7 in North Lakes QLD
1 review · 300 points
22 Dec 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Really good customer service, great product that they know very well. Great atmosphere to go shopping even with the kids.

bevw5
#1 in Bundaberg QLD
1 review · 500 points
verified email - 30 Nov 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These people went out of their way to help me with my grandchildren. Very pleasant attitude. nothing was too much trouble.

nicolaasw
1 review · 350 points
18 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have put many bikes in for services and bought gear from them and the service and quality was brilliant, very happy with the outcome of working with this store.

Approximate cost: $200

marilynd2
#3 in Scarborough QLD
1 review · 500 points
verified email - 16 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Even though they were exceptionally busy, Kurt was prepared to find the time to fix an issue with my cycle computer straight away. Thoroughly appreciated. Service like this these days is hard to find.

brucek7
#1 in Banksia Beach QLD
1 review · 550 points
verified email - 17 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kurt and Scott have exceed all my expectations for a small family business. Their knowledge of their product is amazing and their friendly and professional approach to their customers is first class. I would not hesitate to recommend this business to anyone I make contact with who is looking for a riding package.

Approximate cost: $8000.00

SirGaz
#1 in Petrie QLD
1 review · 500 points
verified email - 08 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Been to a lot of places looking at bikes with little to no help from staff but as soon as we walked in the door at Dutton cycles we were greeted by very friendly and helpful staff. They weren't trying to oversell above our needs and had great advice. Highly recommended.

frankc15
1 review · 0 points
verified email - 18 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kurt is a really nice man that you can not miss. His service is awesome and always accessible if you have any queries. I definitely would love to deal with again. A+++++

Approximate cost: $200

03 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I can't believe how good these guys are, and Kurt is so sexy and cheeky, I only go in there to see his lovely smiling face!!!

neilm9
1 review · 55 points
23 Jul 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys are fantastic, amazing service every time! Great follow up support / advice. Highly recommended.

verified email - 08 Jun 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Scott & Kurt are really knowledgeable and helpful. We've used Duttons for servicing our bikes, buying cycling clothing and bike parts. Excellent, friendly service.

jamesq
#8 in Murrumba Downs QLD
1 review · 10 points
24 May 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have muscular dystrophy and have just had knee surgery. These guys helped me get onto a bike without ripping me off. It is rare to find honest genuine people in any business.

alexw8
1 review · 200 points
verified email - 08 Feb 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Special thanks to the Dutton Cycles Team. I travelled a great a distance purchase my MTB bike. Due to the professional, friendly attitude that I received, I returned to purchase another bike for my wife! Thanks for being very understanding and accommodating to suit my needs and budget. Cheers Alex W

mathew1
1 review · 200 points
verified email - 05 Feb 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

So sorry have been meaning to send you an email yes have the frame got it that afternoon your admin girl called. I love it one of the best bikes I have had did the di2 cables internal looks great. Have raced 2 A grade crits bike was great. I have to say I have never experienced such great service and follow up from a shop and I worked in the industry for 10yrs and that would also include oversea having raced in Europe for 4 yrs thanks for tubes and gel. It is nice to see good service is still around

carlar2
1 review · 200 points
verified email - 06 Dec 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I am an Aussie who rides for the Garmin Cervelo Women's team and I recently damaged by bike while home in the off season. Not wanting to interupt my training, I contacted Kurt at Dutton Cycles. He loaned me a demo Cervelo R3SL from the shop and set me up on the bike that night and then got in contact with my sponsors locally and arranged for a new frame. He transferred my set up again to the replacement frame all in the space of the week. Thanks heaps!

JoelHarrop
#34 in North Lakes QLD
1 review · 200 points
verified email - 17 Nov 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was very surprised by how wonderful the store was. The staff were great and everything was so professional. In fact, while in store, I asked if Dutton Cycles was part of a large national chain, as everything was so professional - The most professional bike shop I have seen.

When I purchased my bike, I also purchased a kids seat which had to be ordered in. Once it had arrived, I rode my bike to the store, locking it in the car park. It was my intention to then ring the store to adivse the lock combination and request the seat be fitted. I would then collect the bike on the way home. Then, I forgot to ring the store! By the time I remembered, it was almost closing time on a Saturday afternoon. The staff stayed back and fitted the seat for me. Very impressive!

julies8
#23 in Murrumba Downs QLD
1 review · 200 points
verified email - 17 Nov 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I can't fault you at all. I asked for my bike to be repaired, it was and cleaned as well. Thank you for cleaning it.

nevillebarry
#2 in Woorim QLD
1 review · 200 points
verified email - 16 Nov 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From my first interaction to my latest with Dutton Cycles I have always been made to feel that my needs are important and matter. My wife, my son and I have all purchased bikes from Duttons and we have been very happy with our bikes and following services. We see no reason not to continue our relationship with Duttons.

normanr
1 review · 200 points
verified email - 26 Oct 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've already recommended your shop to my fellow "Lycra Lizards" and am impressed with the reviews from happy customers. I'm really looking forward to getting a fine Cervelo with you guys - loved your shop and your expert advice - I've been looking for a shop like yours since I moved to Qld.
And thanks for the new chain - that was a lucky find.

michaell14
#19 in St Lucia QLD
1 review · 200 points
verified email - 02 Aug 2011
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Staff were genuinely very friendly and helpful. Their website was informative and easy to use. I purchased a bike worth several thousand dollars, with the help of their ezipay system: 25% upfront and 75% over 24 months, with Dutton Cycles paying the interest! Much easier than paying all at once. It was definitely worth the drive up from Brisbane, and I'll be heading back to get my bike serviced (first service is free) and to spend the gift voucher they gave me.

davem14
#32 in Burpengary QLD
1 review · 200 points
verified email - 25 Jul 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The tean at Duttons alway provide an excellent service and great advice. Last month had a close encounter with a car which resulted in some damage to the bike. Dropped the bike at the shop and within a couple of days it came back as better than new.

kurta
#11 in West Pymble NSW
1 review · 200 points
verified email - 06 Jul 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bottom bracket ceased working while riding during a holiday, rode straight to Dutton's where Kurt gave me a loaner bike to get home while he repaired mine. Next day he had replaced the bottom bracket and tuned my bike to perfection.

Above and beyond what I would expect from a bike shop, and I WORK in a bike shop!

michaeld21
1 review · 200 points
verified email - 02 Jul 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great customer service. Great recommendations on a product tailored to suit my unique needs. I'm the new owner of a Trek Mamba 29er. Bike was ready really quickly and they are open late Thurs and Fri which is great for coming in after work.

leoniel1
#15 in Clontarf QLD
1 review · 200 points
verified email - 29 Jun 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I'm entirely confident in recommending friends to Dutton's and very satisfied with my road bike purchase - that's reflected in the amount of use it's been getting. Many thanks to Kurt for persevering with me and achieving a schmick fit with the bicycle. And if good gear and stuff ain't in store, be amazed at how quickly it can be got (thanks for the express leg warmers!)

jillr2
1 review · 200 points
verified email - 29 Jun 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I started riding two years ago and knew nothing about bikes, but thanks to Scott and Kurt they matched me up to a new bike which I absolutely love. Their knowledge and expertise in bikes is second to none including racing where they have also provided their knowledge and encouragement. Thanks Duttons.

davidb40
1 review · 200 points
verified email - 29 Jun 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Dutton Cycles has been fantastic. The help and assistance I have received as a novice has been remarkable. I will continue to shop at Duttons