Door & Roll
Credentials
Images
Awards
2026 Service Award
2025 Service Award
Customer photos (7)
Reviews (40)
Trust Signals
Based on 39 customer responsesTop services: Garage door repair (7) · Spring replacement (4) · Automatic opener (4) · Roller door install (3) · General garage door (3)
Great service by thomas
Great communication from Thomas and very helpful. He came in next day and completed the job in a professional way.
Service: Motor replacement
Tomas was prompt and very competent, He explain ed clearly what the problem was. I would highly reccomend him.
Services: Automatic opener · General garage door
Very timely, efficient and friendly approach
Service: Garage door repair
Great
Tomas was great to chat with and work out the best option that suited me.
Got the job done fast and neat.
Much appreciated
Service: Motor replacement (Repair)
Good to hear Tomas talked you through the best option and finished tidy and fast, Chris. Thanks from Door & Roll Melbourne
Satisfied work
Mr Thomas serviced our garage door.Well satisfied. Happy customer
Service: Garage door repair (Service) ~$300
Happy to hear Mr Thomas looked after your garage door, Mereena. Thanks for choosing Door & Roll Melbourne.
Great work done, very professional and polished outcome!! Thomas spent a lot of time making sure the door was perfect, great exerience!
Services: Garage door repair · General garage door
Aiman, I’m glad Thomas took the time to get the finish just right. Appreciate you noticing the professionalism, Door & Roll Melbourne
Tomas was very helpful and professional and was able to resolve the problem quickly . Highly recommend
Service: Garage door repair
Fantastic to hear Tomas fixed it quickly and professionally, Jess. Thanks for recommending Door & Roll Melbourne
Garage door repair
Tomas from Door&Roll came and fixed my remote tilt garage door. His communication before and during was excellent including a confirmation phone call and then notice before he arrived. He reset the unit, lubricated the springs and mechanics and suggested a fix for a structural issue seperate to the unit. Polite, courteous and professional. The problems are fixed and at a very reasonable price.
Great to hear Tomas sorted the remote, spring lubrication and gave clear communication. Thanks for choosing Door & Roll Melbourne.
Wonderful service from tomas
Needed a service on my roller door and two replacement remotes. Tomas was friendly and kept me up to date with his arrival time.
Service or the system was great, told me what he was going to do.
Replacement remotes worked with my system.
Very happy with outcome. Would call on again.
5*
Services: Remote replacement (Repair) ~$170 · ~$300
Lovely to hear Tomas kept you informed and the remotes worked, Stephanie. Thanks for choosing Door & Roll Melbourne.
Excellent service from Tomas. He was polite, knowledgeable and got our garage door working perfectly again.
Great to hear Tomas had you sorted, Dan. Thanks for mentioning his politeness and expertise, Door & Roll Melbourne
Door installation
Thanks for replacing our aged garage door, jake and team did a great job!
Service: Sectional door install
Pleased Jake and the team did a great job replacing your garage door, Lilly. Thanks for choosing Door & Roll Melbourne.
Fantastic service
Called up about our broken spring and they had a tech out the same day! Big thanks to Jack and the team for the awesome service and getting us sorted so quickly. Really appreciate it!
Service: Spring replacement
Really pleased Jack got to you same day and fixed the spring, Daniel. Thanks for calling Door & Roll Melbourne.
Fast reliable service
Called yesterday and got tech named jack and his mate today, fixed the door quickly and efficiently, prompt and polite , highly appreciated
Service: Panel replacement
Great to hear Jack and his mate were prompt and polite and fixed the door so quickly, Jeff. Thanks for the shout-out to Door & Roll Melbourne, glad we could help.
Excellent service
excellent service provided by technician, polite and professional
Service: Automatic opener
It’s great to hear you had such a positive experience with our technician. Politeness and professionalism are what we aim for, and I’m glad it showed!
Good service
Booked technician to fix my aged roller door, Jack and his mate provided good, friendly and professional service . thanks
Service: Roller door install
Hi Tyeler, thank you for your fantastic 5-star review on Womo! We're thrilled Jack and his mate's friendly and professional service impressed you. Your positive feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Good job fixing aged door
Jack and his partner did a great job repairing our aged garage door and bringing it back to life after years of not being used. They were professional, knowledgeable, and efficient , recommended
Service: Garage door repair
Hi Marry, thank you for your fantastic review on Womo! We're thrilled Jack and his partner's professional repair of your aged garage door impressed you. Your positive feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Tilt door service
We had a problem for a while the tilt door never closed properly, Jack arrived and help us sort the problem now finally we can close the door thanks, great service!
Service: General garage door
Hi Josh, thank you for your fantastic 5-star review on Womo! We're thrilled Jack resolved your tilt door issue efficiently. Your feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Excellent service by jack!
Jack came to fix our noisy roller doors and did a thorough and professional job. He also took the time to explain how to properly maintain them in the future. thank you very much for the outstanding service!
Service: Service
Hi Ken, thank you for your fantastic 5-star review on Womo! We're thrilled Jack's thorough and professional service impressed you. Your feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Quick and professional spring replacement
Unfortunately my garage door spring broke this morning and my car got stuck in, Jack arrived after about two hours from first call and replaced the springs make the garage door working again,made my day bright again , thanks a lot!
Service: Spring replacement (Installation) ~$850
Hi Doug, thank you for your fantastic 5-star review on Womo! We're thrilled Jack's quick response and professional spring replacement brightened your day. Your feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Friendly service
i had issue with my door wont open with motor call the company to book technician ,
the technician arrive only an hour later after my call and asses the problem , he replaced the garage opener and now everything working as its should thanks!
Service: Motor replacement (Installation) ~$950
Hi Rakesh, thank you for your fantastic 5-star review on Womo! We're delighted our friendly service and efficient response resolved your issue. Your feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Noisy garage
Our roller garage door was very noisy and clearly needed servicing. We called to schedule an appointment. Jack arrived the same day! was very friendly, professional, and fixed the issue. I’m very satisfied!
Service: door service
Hi Lindsey, thank you for your fantastic 5-star review on Womo! We're thrilled Jack's prompt, friendly service impressed you. Your feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Great experience
Called to schedule service for my old roller door, the technician was friendly and gave helpful tip how to take care of the door and repaired my emergency lock , thanks !
Service: Roller Door Service
Hi Helen, thank you for your fantastic 5-star review on Womo! We're thrilled our technician’s friendliness and helpful tips impressed you. Your feedback motivates our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Helpful service
Thanks for helpful friendly service on our garage door from Jack, highly recommend
Service: Garage door repair
Hi Maggie, thank you for your fantastic 5-star review on Womo! We're thrilled Jack's friendly service on your garage door impressed you. Your feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your recommendation and look forward to assisting with any future needs.
great service thanks !
Jack was wonderful help me with my pretty aged roller door, great service thanks !
Service: Roller door install
Hi Heather, thank you for your fantastic 5-star review on Womo! We're thrilled Jack's assistance with your aged roller door impressed you. Your feedback is incredibly motivating for our team at Door & Roll Melbourne. We truly appreciate your support and look forward to assisting with any future needs.
Great service
Jack was excellent. Fixed my door on the same day after callout. No fuss and easy to deal with
Hi Lachlan Mead, thank you for your fantastic 5-star review on Womo! We're thrilled Jack's same-day, fuss-free service impressed you. Your kind words are incredibly motivating for our team. We truly appreciate your support and look forward to assisting with any future needs.
Awesome fast service even on sunday
Great service and expert attention to detail
Knew exactly what to do
Approximate cost: $1350
Garage door repair
John from Door and Roll did a great job repairing my garage door after I had hit it with my car. great job!!
Approximate cost: $710
Lightning, friendly service
Micheal just provided the most efficient, quickest and honest garage service around. Just how I like it. He allowed me to watch him work the mechanics around this old system. After just moving in 3 weeks ago, the roller door failed and I had no idea what I was working with. Michael took the time to explain the issue and solution in detail so I could make a calculated choice. Thanks again Michael for your expertise!
Approximate cost: $77
Excellent service
Izzy was excellent. Came out and fix in the same day. Great advice so I don't spend unnecessary to fix something minor.
On time, efficient, super helpful
Came out within 40 minutes, checked everything, diagnosed problem, installed new unit within the hour. Awesome service.
FAQs
What guarantees or warranties do you offer, if any?
Our repairs are covered by a workmanship warranty, and all installed parts include full manufacturers warranty coverage.
What is your level of experience in this line of work?
Our technicians are fully trained, experienced, and take pride in their work. Weve handled a wide range of garage door repairs and services, so you can feel confident youre in safe and capable hands.
What certifications, qualifications or awards has your business received?
Were proud to be recognised as a ProductReview.com.au Award Winner, an independent award based entirely on genuine customer reviews and customer sentiment analysis. In addition, we were honoured to receive the Word of Mouth Award 2025, highlighting the trust, recommendations, and positive experiences shared by our customers. These achievements reflect our consistently high ratings, strong review volume, and ongoing commitment to reliable service, quality workmanship, and customer-first solutions across Australia.
What is your fee structure like? Fixed fees? Hourly rates?
Our fee structure is primarily job-based rather than hourly. Pricing is determined by the type of service, the condition of the garage door, and whether parts or additional work are required. Where applicable, a base service or call-out fee may apply, and a fixed price is provided once the scope of work is confirmed. This ensures transparent pricing and avoids hourly charges that can be unpredictable for customers.
What are your current prices (fixed and variable)?
Our pricing is variable and depends on several factors, including the type of service required, the condition of the garage door, and whether replacement parts are needed. While some standard services may have a base service fee, final pricing is determined after assessing the door on-site to ensure an accurate and fair quote. This approach allows us to provide the most cost-effective solution without unnecessary repairs or parts.
What is your favourite thing about your job?
Delivering reliable results and knowing customers can depend on us.
What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?
Payment is accepted via credit card, bank transfer, or cash. No payment plans are offered at this time.
What makes you unique compared to your competitors?
Clear communication, honest recommendations, and consistent follow-through.
How quickly can work be completed? What are your turnaround times? Do you offer same-day service?
Same-day service is available when possible, with next-day service commonly offered.
Do you have a favourite client story you'd like to share?
A customer called us feeling stressed after their garage door stopped working without warning, leaving their home feeling exposed. We arrived quickly, fixed the issue on the spot, and made sure the door was safe and secure again.
The biggest thank-you we received wasnt just for the repairit was for the peace of mind. Seeing that relief is what makes this job truly rewarding.
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