Direct Framing

5.0 38 reviews
Quality 4.9 Service 5.0 Value 4.9

Awards

2015 Service Award 2015 Service Award
2012 Service Award 2012 Service Award

Reviews (38)

5.0
38 reviews
Excellent
37
Great
1
Average
0
Poor
0
Horrible
0
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A.
anne-ian 07 May 2023 1 review · 400 points

Yvonne & everyone at Direct Framing are the best there is...we do not go to or trust any other framing business.

Quality
5/5
Service
5/5
Value
5/5
garryc125 11 Apr 2021 2 reviews · 700 points

They looked after me pretty well when I have some SES certificates and medals framed 3 years ago and they are now doing another frame for 3 more certificates and mounting my medals.

I highly recommend Rick and staff for any framing project as they will help design, chose the best frame and give you a quote before they start on your job

Quality
5/5
Service
5/5
Value
5/5
ME
marke929 29 Sep 2020 1 review · 600 points

I had some issues with the original work and was not happy. I was contacted by Rick and asked to bring my piece back to be checked. Upon checking the piece, Rick agreed with my concerns and set about fixing the issue.

Thank you Rick for listening to my complaint and then taking the time to fix the issue. I am extremely happy with the completed work. Great job and I will definitely be recommending you. Thanks

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $105

Reply from Direct Framing 10 Nov 2020

Dear marke929,
Thank you for the review.
We are endeavoring to make contact with you to have the item returned. To the best of my knowledge some aspects of the job, given it's tiny nature
were explained to you. However notwithstanding this, it is certainly not our desire to have any customer dissatisfied with our work, so if you
would be so kind as to return to us as soon as possible we can assess what went wrong and make any alterations.
Yours kindly,
Yvonne.

garryc125 24 Jan 2018 2 reviews · 700 points

Helpful, Friendly. Helps to choose designs & frame. I would recommend this business to who ever needs frames etc.

Quality
5/5
Service
5/5
Value
5/5
PR
fspon 03 May 2017 3 reviews · 700 points

Rick was professional and very helpful when I had a difficult framing problem, giving useful suggestions and understanding the issues.
The end result was excellent and the price was reasonable.
Altogether a very satisfactory service.

Quality
5/5
Service
5/5
Value
5/5
NP
nilla-sp 19 Sep 2016 1 review · 400 points

I have used Direct Framing for a few years' now and as an artist, I'm offered a discount, which helps a lot.
Excellent advice, service, and products' from all staff at Direct Framing. I've referred many friends and businesses to this business with all positive feedback returned.

Quality
5/5
Service
5/5
Value
5/5
SP
sgwenp 14 Sep 2016 1 review · 400 points

Great support and advice. We have had several older paintings reframed and have been really thrilled with the outcome every time.

Quality
5/5
Service
5/5
Value
5/5
KM
k-and-jm 27 Jul 2016 1 review · 400 points

Quality advice and workmanship, reasonable prices. Fantastic outcomes with several projects.

Quality
5/5
Service
5/5
Value
5/5
DV
debrav916 23 Oct 2015 1 review · 600 points

We have used Direct Framing for many years. They have helped us enhance our pictures with beautiful frames. They do a wonderful job complimenting our pictures and giving it a unique look. There service is excellent!

Quality
5/5
Service
5/5
Value
5/5
CW
charmainew851 28 Sep 2015 2 reviews · 600 points

I found their help and support in framing my Cross stitches wonderful and will return with more.

Quality
5/5
Service
5/5
Value
5/5
PT
pault232 04 Sep 2015 1 review · 400 points

I have been using Direct Framing for more than a year on both new and restoration projects.

Rick recently completed a particularly sentimental job for our family - involving a boxed trophy frame, large number of images and museum quality glass approximately 1.5m in area - which is in a class of its own and now has pride of place in our lounge.

I have no hesitation in recommending Rick and Direct Framing for any such quality project.

Quality
5/5
Service
5/5
Value
5/5
DM
daynam2 #3 in Alexandra Hills QLD 10 Jul 2015 256 reviews · 22640 points

had some family pictures that were irreplaceable and thy took great care of the family photos great frames and great prices goo value and great opening times

Quality
5/5
Service
5/5
Value
5/5
JB
jessb963 08 Jul 2015 1 review · 400 points

We had purchased number of large original artworks on paper from Bluethumb, and I had been concerned about how much it was going to cost to frame them. Not only did the framing come in under budget, the customer service was of a level scarcely found these days. Yvonne was happy to make suggestions regarding the glass size that would save us money!! I can't recommend them enough and will continue to use them as our collection grows. Thank you!!

Quality
5/5
Service
5/5
Value
5/5
MK
hannah0364 01 Jul 2015 140 reviews · 12600 points

When I need family collages to be framed and a Father's day photograph, I called up and they had it done in no time. So check these out they are wonderful!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $70

IE
a6fe6e49 20 Apr 2015 2 reviews · 500 points

We have been fortunate to travel to many parts of the world during the past 10 years and have collected many pieces of art. We have used Direct Framing to look after all our framing needs during this time. We would not go anywhere else. Their choice of frames is first class and they are always adding to what is available. Great service. Their help in choosing frames, mountings and colours is always appreciated.

Quality
5/5
Service
5/5
Value
5/5
AC
arthurc1 #905 in 20 Mar 2015 1 review · 600 points

Quality Service, Competitive Pricing, Professional Workmanship which all leads to delivery of a Quality Product .

Quality
5/5
Service
5/5
Value
5/5
MM
margaretm44 #3 in Bray Park QLD 28 Feb 2015 1 review · 600 points

I have had many items framed over a period of years from original paintings, prints and cross stitch all have been beautifully framed and reasonably priced with superior customer service. Would recommend to everyone!!

Quality
5/5
Service
5/5
Value
5/5
CN
chrisn31 #17 in North Lakes QLD 05 Feb 2015 1 review · 600 points

The complete package for a beautiful result! Quality products, great value for money, helpful service. Would highly recommend.

Quality
5/5
Service
5/5
Value
5/5
NB
nicoleb41 10 Sep 2013 1 review · 400 points

These guys saved my life! The professional understanding help I received in getting my son's footy coaches gift sorted was amazing. With 8 days to go until our team breakup we hit a road block. Our initial plan was to do everything hand made with love (timber frame, jersey mounted and border insert full of pics of the team), but unfortunately it just didn't work out that way. We had made our own border insert and these guys worked their magic to make it work, they also made a plaque to match. Was a one of a kind result and was loved by everyone especially Coach! It is now up on his wall in the 'man cave' for all to see. Thank you!

Quality
5/5
Service
5/5
Value
5/5
MT
marktt79 #1 in Lutwyche QLD 01 Apr 2013 1 review · 600 points

Really happy with the service I recieved, gave me a hand selecting frames and did a great job framing them too. I'll be back!

Quality
5/5
Service
5/5
Value
4/5
SL
sharonl71 #28 in Zillmere QLD 22 Jan 2013 6 reviews · 1525 points

I have had two items framed, one very large, the other a delicate vintage magazine advertisement from the 1920s. Both experiences have been exceptional with advice based on many years of experience. They respectfully worked with me rather than for me. The frames worked to enhance the images rather than compete with them and I was also advised to use UV museum glass to protect the delicate and damaged image further. The work is turned around quickly without compromising quality and the prices are very reasonable. i even used a generous gift voucher they sent out for Christmas as a valued customer, even though I had only used them once. They were recommended to me by a friend and now i recommend them to others. They are my framer of choice. Great turn around, very professional and exceptional quality.

Quality
5/5
Service
5/5
Value
5/5
Anonymous 26 Dec 2012

Had my son's football jumper framed. Service and advise was exceptional. Would recommend to anyone.

Quality
4/5
Service
5/5
Value
5/5
AM
andrewm19 #1 in Brendale Dc QLD 03 Oct 2012 13 reviews · 2160 points

I had a poster that I wanted to get framed, not only were they outstanding value, the service was great as was the workmanship and the turn around time was only a couple of days, would definitely recommend!

Quality
5/5
Service
5/5
Value
5/5
MK
margotk #3 in Hendra QLD 19 Sep 2012 1 review · 605 points

I've had quite a few items framed by this company and they have done a fabulous job with everything. I got back today some war medals of my grandfathers and they were even able to have the ribbons redone exactly. They give you the right advice and do an awesome job. Thanks

Quality
4/5
Service
4/5
Value
4/5
AS
Aven #1 in Joyner QLD 17 Sep 2012 1 review · 605 points

Had some old picture frames replaced and bought some new prints recently. Yvonne is alway friendly and very helpful with suggestions and ideas to enhance the works I bring in. I have used their services many times and always had a very rewarding experience. Great rates, great attention to detail and great service. Thanks so much Yvonne.

Quality
5/5
Service
5/5
Value
5/5
AF
andreaf8 #8 in Murrumba Downs QLD 16 Sep 2012 1 review · 605 points

I had 6 watercolor paintings framed here, and I have to say that the end result was better than I could have imagined.
When I entered the showroom, Yvonne spent a lot of time with me guiding my vision and suggesting ideas until we found the perfect frame.
The cost was very reasonable,and the service here is second to none.
I highly recommend this business to anyone and everyone, and will absolutely return for future projects.
Thanks to all at Direct Framing.

Quality
5/5
Service
5/5
Value
5/5
PB
paulb11 #158 in Brisbane QLD 09 Feb 2012 2 reviews · 200 points

I have just had 11 jerseys framed up and out of the workshop in record timing and with a great professional job. Rick is the best.

Quality
5/5
Service
5/5
Value
5/5
RM
rsmacdonald #29 in Morayfield QLD 18 Oct 2011 1 review · 200 points

we have recently had our renewal of vows ceremony in Fiji and our special photos required special attention. Direct Framing offers just that with their service and attention to detail being first class in every way. If you have special photos, then Direct Framing should be your first choice. Thanks heaps Yvonne & Darryl

Quality
5/5
Service
5/5
Value
5/5
DW
davidw39 #11 in Brendale QLD 13 Oct 2011 1 review · 200 points

I WILL NOT GO ANY WHERE ELSE FOR FRAMING. THE WORKMAN SHIP IS THE BEST. VALUE FOR MONEY. FANTASTIC PEOPLE. FOR THREE YEARS I HAVE BEEN USING DIRECT FRAMING 100% HAPPY. FOR YOUR OWN PEACE OF MIND USE DIRECT FRAMING.

Quality
5/5
Service
5/5
Value
5/5
TB
tanyab10 #15 in Chapel Hill QLD 13 Oct 2011 1 review · 200 points

I found Direct Framing through the net. I have just collected the sketch of our boys which was done overseas. When I handed it over to Yvonne to frame it looked good, when I picked it up it now looks great. Yvonnes experience shines through in the advice she gave in relation to matting, framing size, colour and which glass to use to protect the piece. The quality of the work is faultless, we will not go anywhere else. Thank you Yvonne and your team. Tanya

Quality
5/5
Service
5/5
Value
5/5

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