DEOL Moving Services
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Awards
2017 Service Award
Reviews (21)
I had items to be moved interstate from Syd to Melb last nov I was missing 1 box and asked Deol to find as it had some sentimental items in it that my mother sent to me.Deol to their credit tried to find but could not. Then out of the blue they contacted me this week to say they had found it. I am very grateful for them contacting me and having these item returned. I know things can go wrong some times but its all about having a business that treats the customers as # 1 priority and staying true to their commitments. I will recommend them to my friends and wish them all the best in their future goals. You have made one 88 yr old grandmother very happy.
Moved furniture and belongings from 2 bed townhouse in Brisbane to Melbourne. All furniture and belongings arrived safely and with no damage. Very professional Staff
Don’t just don’t. They never call you back once you have paid them. They don’t show up when they tell you they will. They don’t deliver when they tell they will, they do not look after your items. Just don’t.......
I would NOT recommend this company ever, I booked a morning move between 8am - 10am called the first time at 10 when no truck had arrived, was told that they were just running late. I then called a further 5 times between 1030 and 130pm, I was lied to told they would be 15 min, then half an hour and several other excuses. I finally demanded to speak to a supervisor only to be left on hold for 15min and then told he was in a meeting that was more important than my complaint! I finally spoke to a female supervisor that confirmed that I had never been booked in the morning and that in fact the truck I had booked was no longer available as it was still at the previous job and they would need to find someone else to fill my booking. The truck finally arrived at 4pm, they had contracted out the job to another company. I had been left waiting all day, lied to and treated like a second class citizen because I complained. NEVER USE THIS COMPANY
Professionalism = 1/5. Got contacted by multiple staff all providing different pricing. When I accepted pricing and had locked in the job I was contacted to advise there was a mistake and they wouldn't honour the pricing given ... this was 1 business day before the move. Ended up having to agree to a higher pricing to proceed. Workmanship = 1/5. The removalists sent by Deol had a very poor understanding of English and didn't really understand what was going on. Items marked as fragile and for nothing to be stacked on top of (ie. crystal glassware) had other boxes stacked on top and ended up broken. Antique furniture which the removalists were specifically told to take care of and provide plenty of padding were not taken care of and were not padded. When unpacking at the end location one removalist was dragging an antique couch, on it's side, along the base of the truck resulting in gouging/scratching to it. Bike was rammed in on top of other stuff and wheel bent resulting in a now wonky wheel. The trucks arrived with plenty of padding however it largely stayed where it was stacked at the edge of the truck and was barely used. The removalists also suggested certain heavier items be taken to the new premises on my ute as opposed to in their truck :s Everything seemed just a little too hard for them!! I have now put in an insurance claim for some of the damaged items and been advised to wait 10-14 business days for someone to assess. Based on my experience I would not recommend others moving with this company.
Approximate cost: $560
Good service.
We will choose for our next time moving.
Nice staffs，caring all our goods.
Thank you for the hard work.
Terrible service. They arrived 3 hours late to pick up goods. The goods were not delivered on the notified day or give notice about non-delivery – I had to chase them.
When delivered there were items missing and damaged.
Cheapest price compared to other services, but not worth it
Cheapest quote we could find, but only they delivered half our stuff and then demanded $300 more. Left marks on our bookcase and we are missing screws.
Approximate cost: $800
Moved furniture and belongings from 2 bed townhouse in Brisbane to Melbourne. All furniture and belongings arrived safely and with no damage. Staff very polite and friendly.
Picked up Friday and delivered Tuesday. Best price and delivery timeframe quoted.
Approximate cost: $1895
Excellent service. very reliable service .the two guys who came with lorry Kamal and Paran are very nice . not lazy, very organised. friendly and clever. I gave them 100% in my service. good luck.
Approximate cost: $2100
A last-minute request to organise a relocation from Melbourne to Sydney for a company employee was handled perfectly.
Clear comms and all done in time. Very professional and with great attitude.
Excellent Service. Happy with the guys. Job was finished within the estimated time frame. Will recommend others too.
Approximate cost: $180
got late due to previous job, kept us posted
were apologetic and offered us 10% discount as well
no complaints for boys
great workers
Approximate cost: $225
neat and tidy trucks
boys are professional careful with goods polite
would recommend to others and use them again
Approximate cost: $560
Ali and adrian were great
awesome people
job was quick and easy
no hassle
boys needs to wear uniform to look professional which they are :-)
Approximate cost: $500
we are into property styling business. we are hiring this company from last 2 years. no complaints. great owner and great people working for this company.
we love daniel/aldo/gurjit on jobs.
great blokes
Creative Rooms Adelaide
Approximate cost: $300
Aldo and Adrian did a great job
was bit error by operation in allocating a small truck instaed of bigger one.
Once notified to office, they were on the top, offered 10% discount and no travel charge for second trip.
Aldo and adrian were quick fast, didnt even stopped for breaks. did job in 10 hours, were expecting around same
good company to hire, responsible people
will hire again
Approximate cost: $1150
Manjinder and man were great
neat and tidy
new truck, hardly seen with removal companies
great boys
were quick and fast
good communication
manjinder needs hat off for his work
Calling handling in office is great. they sell you right size truck rather than selling a bigger one.
Boys were great on job. Amjad and vinod
boys need to wear uniforms to give more professional look for company.
i loved the horse sign on their truck. good fleet, wish good luck to company
Approximate cost: $250
Daniel and Ali were just awesome on job. Very careful with goods.
Ali was a funny man on job taking stress out of the move.
would recommend to all in family.
Well managed. Cost effective. Efficiency personified. No fuss move. Great job to everyone Daniel and Ali in particular.
Hi Paul
Thanks a lot. Really appreciate your feedback!
Kind Regards
Details
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20 elsmore street, Melbourne, VIC 3000
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