We picked a couch from Oz Design that we loved about 1 year ago - my boyfriend then found something almost identical at Damro, for $1000 less, so we bought it. When it was delivered, I was pressured by the delivery driver to pay the balance owing on the couch before inspecting the couch - he had another job to get to. I did pay him, and was dismayed to realise once I unwrapped the couch that the legs were not at all what we ordered, and the ottoman was a different colour to the couch - it was also missing a "dimple" in its top, which was very obvious. 3 months ensued of chasing up Damro, they conceded the error and said they would arrange to come to the house and change the legs onsite as well as swap the ottoman - they never returned our calls and the manager was never available to talk to us. In the end I was so sick of dealing with them I gave up. We have had the couch now for just over a year, and it looks tired and worn - I would spend the extra $$$ on a more expensive and higher quality product next time.
Approximate cost: $1500
Great service and product, brought a leather recliner lounge suite, couldnt be happier, Limited colors in some couch but otherwise alot of choice northland homemaker center
Approximate cost: $2399
I needed furniture for a new house. Damro's furniture was good quality for lower-than-average prices. I bought a glass-topped extension dining table with eight chairs and two large sofas. One of the sofas was larger than I expected but fortunately it still fitted.
I'd also like to praise the people who did the delivery.Very obliging and helpful.
Approximate cost: $3500
