Dear Dave & Deb George & I just wanted to thank you both for the excellent and outstanding service you provided while quoting for and refitting the guttering to our house. Here are the things we loved about your service: Deb contacted us quickly after we enquired, by Internet, if you were interested in quoting; Dave followed up shortly thereafter to discuss the job You were both very flexible and received sketches and plans via email in order to quote; Dave took the time to follow up on the sketches by telephone to discuss some issues; Deb very promptly sent through a very clear quote with some options to consider; We were given a set time when the job would be done; Dave arrived on the day and at the time specified; Dave was fantastic on the job - got stuck in, very tidy and an absolute pleasure to have on the property. The job was done to a high standard with no fuss. Dave was also very thoughtful about offering to cut the waste guttering into smaller pieces to make it easy for disposal. We got the impression that Dave was very competent at his job and careful with the detail. Payment was very easy to handle via the Internet (other options include cheque, credit card & cash) We really appreciated receiving service of this high quality and want everyone to know about you. Both of you contributed to us feeling very happy with the service. Please feel free to share this letter with any potential customers. We are also happy if potential customers want to call us for a spoken reference.(number can be provided by requesting same via the 'contact us' tab - for privacy reasons) Thank you both once again. Trish & George. www.greendoorenvironmental.com.au/