Crown Cabs

3.9 8 reviews
Quality 3.9 Service 3.9 Value 3.9
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Reviews (8)

3.9
8 reviews
Excellent
5
Great
1
Average
0
Poor
0
Horrible
2
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CR
Colin R. 12 Dec 2023 1 review · 600 points

No service at all. Booked on line an hour before needed. Nothing for the next 100 minutes then rang them with a bot saying no available drivers. Piss poor and will never try to use them again.

Quality
1/5
Service
1/5
Value
1/5

Approximate cost: $40

Stephani67 26 Oct 2014

We just had Sam as our taxi driver and what a legend he was! Best taxi driver I've ever had- was so polite and even took us for kebabs without charging any extra. Superstar. Thanks Sam! May we meet again!

Quality
5/5
Service
5/5
Value
5/5
Oznur Belg 21 Oct 2014

Crown cabs are great! Thankyou for having Professional drivers and lovely customer service, will be recommending it to others keep up the goodwork!

Quality
5/5
Service
5/5
Value
5/5
Jikas 21 Oct 2014

I am in a wheelchair and the driver I had today was very nice and helpful. The taxi was very clean and smelt nice. He helped me with my shopping bags even took them to my door. I will definitely use crown cabs again. Thank you very much

Quality
5/5
Service
5/5
Value
5/5
Jika 21 Oct 2014

I do not hesitate to recommend crown cabs to anyone, I have been using crown cabs for last 9 months and I have been surprise with their service and the driver knowledge that it is hard to come by, I hope other taxi services use crown cabs as an example to improve their services, you will know the differences between crown cabs and other taxi companies when you try one. Thanks to crown cab staff and drivers. KEEP ON.

Quality
5/5
Service
5/5
Value
5/5
Abbie Jee 21 Oct 2014

Used Crown Cabs to go to airport twice and recommended my 73 yr old grand mother to use them aswell. She can't write reviews herself but she tells me that she is a big fan of Crown cabs now. According to her the drivers are helpful and courteous (& i agree with that 100%). The cabs are clean and the service is the best in today's market (but then again when you've got competitors u don't need to lift up your game by much to be the best). I don't use cabs regularly but whenever I do, I make sure it's crown taxis. PS. On 17th Sept 2014 the bloke who dropped me off at Tulla even risked a fine and ran after me (inside the terminal) to hand me back my iPhone that i forgot in his cab. I almost had to force him to take a $20 as a reward (he kept refusing and just wanted to run back to his cab, but finally, to my relief, he accepted it). Definitely a 5 stars Company.

Quality
5/5
Service
5/5
Value
5/5
Cheated Customer 10 Aug 2014

The moral and ethical compass of this company leaves a lot to be desired, an alleged fault with the Camry that took us to the Tullamarine Airport saw our luggage locked in the boot of the cab and the cab driver with no key. We were told to check into our flight and the driver would go back to the depot and return in 30 minutes with our bags. An hour later and still no bags. After being assured by the driver and other drivers of Crown cabs that the company would forward our luggage to our destination we boarded the plane and headed home. On arrival home we called Crow Cabs and got world class run around, promised call backs never happened and finally after a week the "Management Staff" refusing to talk to me, emails me and says it's a fault with the Camry and not their problem. The fact that the driver didn't have a key to manually override the electronic boot release seems to be a fact that they would rather avoid. In this day and age I didn't think company's like this still existed.

Quality
1/5
Service
1/5
Value
1/5
Businessman 06 Dec 2013

Thank you Crown Cabs & the driver who returned my package.

Quality
4/5
Service
4/5
Value
4/5

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