Count Dogula's Moonee Ponds logo

Count Dogula's Moonee Ponds

check icon 4.9 (51)

Opening hours

Monday:

Closed

Tuesday:

8:00am - 5:00pm

Wednesday:

8:00am - 5:00pm

Thursday:

8:00am - 5:00pm

Friday:

8:00am - 5:00pm

Saturday:

8:00am - 5:00pm

Sunday:

Closed

Public Holidays:

Closed

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Portfolio

Reviews for Count Dogula's Moonee Ponds (51)

Write a review
4.9
51 reviews
5 star icon
48
4 star icon
2
3 star icon
1
2 star icon
0
1 star icon
0
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.7
sharnp
1 review · 600 points
verified email - 10 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've taken my dog to a few different groomers in the past and they have basically ruined his coat. So after letting his coat grow out for over a year, I decided to try Count Dogula's. I honestly couldn't be happier. They listened to my concerns and they as carefully not to ruin my dog's coat. They are lovely to deal with, reasonably priced, and stick to schedule well. I'll be sticking with Count Dogula's from now on.

monchm
1 review · 400 points
23 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very good service. They were very accommodating and our dog got a really nice first haircut. He was managed and treated well.

andrea-658
1 review · 600 points
verified email - 12 Oct 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Awesome! Great staff, and did a beautiful job on my rescue border collie who had never been groomed before. We will definitely be back.

Approximate cost: $75

7a00fefe
1 review · 400 points
05 Oct 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolutely amazing service. My lil bub looked the best he's ever looked and more importantly, was very happy when he was picked up. Will definitely be a regular here! :)

Approximate cost: $75

haylier
1 review · 400 points
11 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The girls did a wonderful job grooming Leo, we will definitely be back!! The staff were friendly and we got an appointment at short notice.

Approximate cost: $80

natashan104
1 review · 400 points
09 Jun 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The staff at Count Dogula's were very welcoming and they did a great job with Odess. He looked, smelt and felt amazing. Would definitely go back to them for future grooms.

Approximate cost: $55

mary-anne-v
1 review · 400 points
14 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ruth made us feel at ease immediately. It was the first groom away from the breeder so we were so great full to have met Ruth. Our little Yorkie was done in the time specified and looked so handsome and smelt so good afterwards. His haircut was perfect.

Approximate cost: $75

theresat547
1 review · 400 points
19 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have just moved from Point Cook here and wasn't sure where to get my little one groomed, looked up on google and read some good reviews so I thought I would try, was such a positive experience, Ruth was so pleasant on the phone and then her staff was amazing with my little one! Think I've found the right place to go.

davids506
1 review · 400 points
06 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ruth and her team were simply amazing. We've just moved to the area and Ruth offered to collect our puppies on her way past in the morning. The dogs were relaxed, well cared for and came home looking wonderful.

Approximate cost: $75

kateb668
1 review · 600 points
verified email - 21 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ruth was very welcoming from the moment we walked in! My lil girl was in a very smelly state! When I picked her up, she was super shiny and smelt fresh! She looked adorable in her bandana too! Will recommend to my fur baby friends and will definitely be back. Thank you!

zaram144
1 review · 400 points
19 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I sent a message through their website at 6.15am this morning when I found my dog in a mess. She had double sided tape everywhere, along with her whole coat matted. I received a call from Ruth as soon as they opened and they managed to fit Matilda in this morning! As it was only Matilda's second groom I was very nervous but the staff were all amazing. I have just collected my now fluffless baby girl, complete with a bandana. They were very understanding and have won my business! Couldn't be happier!

Approximate cost: $85

28 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We recently acquired a four year old medium male poodle, re-homed from another family member. The dog had his first full groom earlier this month & we are delighted with the result! He is clipped all over rather than the poodle shape & looks very handsome indeed. We will be returning to Count Dogula's - great team!

andrew-lopez885
1 review · 400 points
11 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ruth and the team provided a top quality service with attention to fine detail. My 10 month old sheltie went for his first grooming experience and came back like a new puppy. Thank you for the great service.

28 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Count Dogula's has always provided a professional service, and what's more they really care about our pets! We keep going back there because we know Ruth and her staff do an amazing job! Thanks! Renato & Spencer

simone-p
1 review · 600 points
verified email - 15 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Amazing service they looked after my dog so well and she came out so clean and well groomed

rosemarees
1 review · 400 points
13 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We took our little pup (maverick) to his first grooming experience, we received nothing but top quality service which made not only maverick feel welcome but myself as the owner to be very comfortable with the milestone. great, friendly staff and would definitely recommend especially when the first groom is FREE! :)

jennifers453
1 review · 400 points
27 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Amazing!
Our little Molly poodle, Maltese & Shitzu (moodle) went for her hair cut and it was perfect.
She was cut careful and very even
We took her to another place and they completely butchered her! Count Dogula have restored our trust.
Thanks

Approximate cost: $75

mariac126
1 review · 400 points
08 Mar 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Grooming was efficient and well done in a timely fashion. The staff were friendly and helpful.

aldok
1 review · 600 points
verified email - 11 Feb 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We took our maltese cross poodle to Count Dogula's in Moonee Ponds recently for the first time. The staff were very caring. I have used a number of dog groomers and Count Dogula's stood out as doing the best job, the cut was very even, styled well and even the way her tail had been combed was very apparent that they had an eye for detail - I am confident if you took your dog to Count Dogula's that you will have the same experience - I look forward to taking my dog back when her next cut is due.

melg946
1 review · 600 points
verified email - 26 Jan 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We are only new customers of Count Dogula's and I've now taken my 13 year old dog Sam, twice. Both times, he has been looked after very well. They do an excellent job, probably the best cuts he's ever had. All the staff are lovely, very friendly and really take care of our Sammy. Very happy customers and we will definitely become regulars.
Thank you.

andreat449
1 review · 600 points
verified email - 17 Oct 2015
Service Rating
4.0
Quality Rating
1.0
Value Rating
2.0

My pooch has been a regular here until very recently. I called to warn the team about the changes in my dog since they last saw him - he is 14 and a half and since his last cut last summer, he has developed blindness and arthritis. I warned her and hoped that they would be able to handle such a case and they were willing. Upon picking him up, he was distressed. His nails were not clipped, his face had been left untrimmed and he had cuts all over his neck. I was charged $100. Will not be returning. My first online complaint but I felt obliged to warn other elderly dog owners that they cannot handle such cases and to go elsewhere

Approximate cost: $100

tonic352
1 review · 400 points
14 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This was our first time at count dogula's and the service was above and beyond . My baby zoe was so scared when we first arrived but after a few minutes she calmed down and was so happy and seemed very calm . Ruth was just amazing with her and was a very calming person :} the girls are amazing groomers and are very careing ! we would not go anywere else .

Approximate cost: $70

08 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We (including Rodney) are extremely pleased to have stumbled across Count Dogula one Saturday driving down Mt Alexander Road ! Rodney has been to a few groomers in his time, but he is adamant this is the best. Ruth and her team are caring, friendly, professional and accommodating. Thanks to all and we look forward to seeing you for many more visits.

Approximate cost: $75

brettw850
1 review · 600 points
verified email - 31 Aug 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I found the staff to be friendly and obliging and my dog was groomed as promised. Will be going back.

verified email - 31 Aug 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was so impressed. One of my dogs I like him to be groomed a certain way and the groomer listened and did it perfectly. My other dog is old and they took such wonderful care of her.The price was reasonable and the customer service was outstanding.

Approximate cost: $75.0

louisem769
1 review · 400 points
30 Jul 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We couldn't have been happier with the care given to our fur baby. Our giant Newfie came out looking fluffier than the day we got him. Thank you very much, we will definitely be back

brendonp
1 review · 600 points
verified email - 21 Jun 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ruth and her team were fantastic, first time user and we are wrapped, won't go anyway else! Xena was in a bit of state after her last groom and we were a bit concerned as the last groomer left water in her ears causing her to get an ear infection. This time no issues and Xena had a good time, looked much happier when we picked her up, they were very quick and the whole team are professional and caring.

Approximate cost: $80

lizziehs
1 review · 400 points
04 Jun 2015
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

I have a Scottish terrier and wanted a traditional Scottie grooming for him - eyebrows, beard and skirt... I had been told by the breeder that Scottie groomers are very hard to find. However Master Hamish came out looking fantastic, great Scottie cut and trim and all carried out in a professional and caring manner. We will definitely be returning and I recommend Count Dogula's to any Scottish Terrier owners. Very happy with the grooming. I

Approximate cost: $80

21 Apr 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have taken my dog to Count Dogula's and I find the staff are very professional, and look after my dog, they are kind and compassionate and the type of grooming is outstanding, especially when Angela does my dog, Daisi loves to go there, and I would recommend this salon highly, you can also get all sorts of lovely Treats, Coats, to keep your special friend warm, Food, it is a one stop shop, and you will get good advice on some treatment for your loved one. I give this shop 10 out of 10.

Approximate cost: $60

rosalynm168
1 review · 600 points
verified email - 11 Apr 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

After years of getting my beautiful fluffy friend groomed at many different places and seeing how stressed he got ... I knew I was in the right place when I walked into Count Dogulas and was greeted by the very friendly Ruth ... My pooch loved her instantly ... Ruth is clearly a dog person and treats dogs very gently and well ... Our fluffy friends are after all VERY intelligent and know how to read humans! Thanks Ruth and team!

Approximate cost: $75