As i was just starting out in business , i didnt know much about printing , and boy didnt this lot let me know about it , rude , look down on you , like you are a idiot ,hey we all arent experts you know !!!! i finally escaped after hearing what i needed , not what i wanted , telling a friend that nite , we found a on line printer who did the work ( simple business stationary ) for the price that was 40 % less than this lot quote , in summary , the only good thing i could say , was the coffee served in the hotel was very good