Computer Mechanics

4.6 18 reviews
Quality 4.6 Service 4.7 Value 4.5

Credentials

ABN: 16 106 648 999

Awards

2014 Service Award 2014 Service Award

Reviews (18)

4.6
18 reviews
Excellent
11
Great
6
Average
1
Poor
0
Horrible
0
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DM
davidm106 #3 in Dianella WA 08 Dec 2014 1 review · 600 points

Laptop not working properly , checked and fixed it while i waited. Great service and friendly staff. Will definitely
Recommend to others and use as my first stop when any other items need fixed or I need advice or assistance on technical matters,

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $20

TH
tanyah18 #6 in Applecross WA 05 Dec 2014 1 review · 400 points

I stupidly washed my iPhone along with all my bedding and then realised I'd lost some precious photos of my Dad and our years of text messages. I rang the guys who told me how much it could cost if they were successful in retrieving the data. I took the phone in on Monday, Brett called me on Tuesday to say they'd retrieved all the data I wanted and what the total cost would be.
I collected the phone on Wednesday and all my photos, videos and messages were on discs for me.
Great service from friendly, helpful and patient staff.
I'd definitely use them again and will recommend them to friends and family.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $165

Anonymous 28 Nov 2014

Exceptional. We had an issue with a laptop. We dropped it off and they called in less than two hours to say it was fixed and we could pick it up. We'll definitely use them again if we have a computer issue.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $150

SH
simonh30 #1 in Bridgetown WA 25 Nov 2014 1 review · 600 points

Computer Mechanics (Brett- very helpful) Replaced my motherboard in my Toshiba P740 laptop. Dropped it off Friday afternoon and picked it up a couple of hours later!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $132

KB
kazb3 #2 in The Vines WA 21 Nov 2014 1 review · 400 points

Every Uni students worst nightmare - A final exam on Monday and the Thursday night before i turned my laptop on & it has sound but a blank screen. AArgh how am i going to study??Working the next day and everything is on my laptop, i admit i saved some to a usb but no point if you can't access it. Brett was fantastic, I had it couried there in the morning; he fixed it (dismantle & reset lcd cable connection) and couried back to my work by 3pm in time for a marathon of weekend studying. Excellent customer service, great job at a reasonable price. Highly recommend.

Quality
5/5
Service
5/5
Value
5/5
AD
allisond3 #4 in Claremont WA 08 Nov 2014 1 review · 600 points

These guys were great. Gave them my tablet to fix and within a few hours I got a phone call to say it was fixed, come pick it up. I thought i was going to have to buy a new one, but not now!

Quality
5/5
Service
5/5
Value
5/5
AS
aarons16 #5 in Bassendean WA 06 Nov 2014 1 review · 600 points

The guys at Computer Mechanics were extremely helpful and super-efficient! If I have any trouble with my laptop again I will be start back to these guys.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $380.00

Anonymous 02 Nov 2014

It thought my laptop was on it's way out, these guides listened to the issues I was having, tested and assessed my laptop finding there were some corrupt files. After cleaning up my laptop and removing corrupt files from my Outlook and hard drive it's working better than ever. The guys ring you before going ahead with anything explaining both the process and the issues. Totally recommend them.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $260

CW
chrisw55 #3 in Karrinyup WA 23 Oct 2014 1 review · 600 points

Recovery of data from failing computer hard drive and installed data onto an external disk, but extra help was given to locate specific files and make a seperate copy for immediate use. Appreciated their ability to discuss the problem with Brett and what options I had to get out of my delimma. Good operators.

Quality
3/5
Service
4/5
Value
4/5

Approximate cost: $180

BD
bethd3 #5 in Australind WA 14 Oct 2014 1 review · 400 points

Brett and Michael did a fantastic job of repairing my Toshiba notebook. It just stopped working and wouldn't boot up. Within half an hour, Brett was phoning saying it was all good and pick it up anytime. When I did pick it up, I asked for some help with syncing my phone to a new email address. Michael and Brett worked for about 20 minutes to get it all sorted - I was so glad I asked them to do it - there is no way I would have been able to do what they did. And there was no extra costing for this extra assistance, just the original 'inspection fee'. Thanks, Brett and Michael. I'll tell anyone who has an IT problem to come to you.

Quality
5/5
Service
5/5
Value
4/5

Approximate cost: $55

ZG
zeeg #3 in Tuart Hill WA 11 Oct 2014 1 review · 600 points

They changed my Dell laptop screen. I dropped my laptop on Thursday afternoon and my Laptop was ready to collect on following Friday lunch time. I couldn`t ask for better and great performed service. Thank you

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $330.00

J
joanne9 11 Oct 2014 1 review · 0 points

Service was fast, efficient, clear. All issues were well communicated with me and I was kept up to dae and informed.

Quality
5/5
Service
5/5
Value
5/5
MS
marcs4 #6 in Mandurah WA 11 Oct 2014 1 review · 600 points

Computer Mechanics replaced my cracked laptop screen on the spot. Fantastic service!
The price was the same as the manufacture had quoted me but without having to send the unit to Sydney and wait for weeks for it to be returned.
If I have anymore computer service issues I will go straight to Computer Mechanics.

Quality
4/5
Service
5/5
Value
3/5
Anonymous 09 Oct 2014

I had a cracked laptop screen replaced with a second hand one. They were much cheaper than other companies I got quotes from, could complete the work in under an hour (as opposed to a week at other places) and didn't treat me like a computer illiterate! Most of the other companies wanted to charge me $75-90 to diagnose an obvious problem (cracked screen) and couldn't even give me a ball-park quote over the phone. Computer Mechanics were very helpful, friendly and down to earth and I will definitely go back with our next computer problem!

Quality
4/5
Service
4/5
Value
5/5

Approximate cost: $220

Anonymous 01 Oct 2014

I had an encrypted virus in my computer and it was bad.
Brett & Michael were fantastic and in no time they had my computer back working properly even tho I had lost some data due to the nature of this terrible virus. I absolutely recommend them for their professional and friendly advise. The bill was very reasonable as well

Quality
5/5
Service
5/5
Value
4/5

Approximate cost: $264

SS
stevestevesteve #8 in Joondalup WA 27 Dec 2012 1 review · 600 points

They did a reasonable job on my computer. It got fixed and hasn't had any problems since. There price was just average or maybe a bit below. I would recommend them to anyone looking but not shopping around.

Quality
4/5
Service
3/5
Value
3/5

Approximate cost: $185

Anonymous 15 Nov 2012

Recovered my valuable data from broken Hard disk. All information was recovered in same day turn around. I will recommend Computer Mechanics to all.

Quality
4/5
Service
4/5
Value
4/5

Approximate cost: $220

SE
sylviae #36 in Auburn NSW 15 Oct 2009 21 reviews · 200 points

the prices were nice and cheap compared to other places i have been to which i was impressed with. and the quality of products they provided were very very good. their service was outstanding as well

Quality
4/5
Service
4/5
Value
4/5

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