Complete ENT

4.4 7 reviews
Quality 4.4 Service 4.4 Value 4.4
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Reviews (7)

4.4
7 reviews
Excellent
6
Great
0
Average
0
Poor
0
Horrible
1
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SB
Sarah B. 05 Feb 2025 1 review · 300 points

Dr marty hanson - excellent!!

Just had septoplasty, turbinate reduction and bony growth removed and couldn’t be happier with how comfortable and easy Dr Hanson made the entire process. I’m a healthcare professional and was super anxious about having surgery but would do it 100 times over after such an excellent experience. Thanks Dr Hanson and Dr Ngan (Anaesthetist) and all the staff at Herston Private for a seamless and comfortable experience

Quality
5/5
Service
5/5
Value
5/5
Anushka A. 10 Jan 2024 1 review · 500 points

Amazing work, dr hanson!

After trying to get an appt on the GC close to home, I ventured to Brisbane to see Dr Hanson as waiting 5 months was just not possible with the pain I was suffering. I saw Marty and he was the first ENT out of the total of 3 I’ve seen who actually looked at and inside my nose to diagnose the problem instead of sending me away advising it was TMJ/Oral issues causing my sinus problems. I found him to be very thoughtful, friendly and easy to get along with who explained all the medical jargon so I knew exactly what was going on. We got a surgery date booked after some at home treatment didn’t work. Dr Hanson’s work and experience is wonderful and I am so glad I went to see him. I feel that sometimes our concerns as patients get swept aside but Marty knows exactly what he is doing and talking about and and I am very excited for my future years of experiencing significantly less sinus issues and spending more time with my young family, because of him! Thank you Marty, truly from the bottom of my heart you have changed my life by listening to me and getting me a procedure that I needed for many years. I also wanted to thank the team at Complete ENT reception who were so lovely when calling and following up with me!

Quality
5/5
Service
5/5
Value
5/5
Dianne M. 28 Nov 2023 1 review · 500 points

I read a review on dr hanson running 1 hour late, maybe that's because he is thorough.

Maybe Dr Hanson runs an hour late because he is thorough and cares.
I'd rather wait 4 hours if I had to to see a good surgeon, he deals with very complex cases.
I don't think running late is a problem, maybe running early would be more of a concern to me.
I found Dr Hanson thorough and very kind.
He showed concern , care and was respectful.
I really like his manner he is very easy to talk to.

Quality
5/5
Service
5/5
Value
5/5
MM
maddie-m531 16 Sep 2023 2 reviews · 600 points

Dr Martin Hanson is NO good. He is judgemental, makes assumptions, runs over an hour late and has a patronizing manner towards women.

Quality
1/5
Service
1/5
Value
1/5
deannec90 19 May 2024

I agree! He doesn't follow through. He makes appointments that he doesn't keep.

KJ
karen-j866 21 Mar 2022 1 review · 300 points

I thoroughly recommend Complete ENT, and in particular Dr Marty Hanson. An exceptional surgeon not afraid to think outside the box. An outstanding level of care by his team.

Quality
5/5
Service
5/5
Value
5/5
DW
dw507 30 Aug 2021 1 review · 300 points

I highly recommend Martin Hanson. Our appointment started 4 minutes after the set time, and he immediately apologised for being late! He treated my issue in a relaxed but professional and efficient manner.

Quality
5/5
Service
5/5
Value
5/5
andreac240 21 Aug 2021 1 review · 500 points

Thank you Dr Martin Hanson for taking such good care of me with my surgery. Dr Hanson is a personable, compassionate and skilled surgeon who performed my submandibular extraction with the greatest of care and expertise. From my very first appointment, Dr Hanson was trustworthy and knowledgeable. Dr Hanson helped me to manage my pain responsibly and talked me through the procedure to make sure I understood what would be involved. Dr Hanson ensured that I tried everything possible before surgery was deemed absolutely necessary. This was much appreciated because surgery was a big experience for me to go through. Loarni Hartley, Dr Hanson’s medical secretary, made certain I was always kept in the loop with appointments and with hospital information with kindness and care. I recommend Dr Hanson and Loarni at Complete ENT without hesitation. This was an unusual, stressful and painful medical situation for me to go through. Dr Hanson and Loarni made sure I was kept informed, comfortable and safe throughout.

Quality
5/5
Service
5/5
Value
5/5

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