Massive queues, forcing customers to use self service. Seeing the elderly struggle to use the check outs. Lots of frustrated and angry people. Woolies at Keperra: don't make the same mistake as Coles The Gap.
Local employment for the community is also a good thing, not just all profit to the big corporations and corporate investors.
Service: Grocery shop
Not a bad supermarket, everything is easy to find and the staff are friendly. That's my Coles, weekly shopping made easy.