3 reviews about Coles

verified email - 14 Nov 2013

I have stopped going to Coles to buy my groceries but today it suited me to pop in for just a couple of things. I hadn't been into the new store so I was amazed at the size. What really hit me and this is why I am writing is quality of staff. I asked one female staff member is she could find someone to swap a frozen cheese in a damaged box and as I watched she walked down and got me a new one and brought it back with a smile. I didn't even tell her I couldn't do it for myself because my knees were killing me. The other surprise was the lovely young man (18 in a couple of weeks he told me) who was such a delight to talk to. I know it is company policy to be polite to customers etc. but golly it's nice when someone gives you a smile and is genuinely interested. Thank you guys.

terryc9 02 Dec 2013

Hi suzanned6,
Just curious, if the girl was friendly and helpful and went out of her way to save you time and effort, why only two stars?
Terry

suzanned6 02 Dec 2013

Hi Terry
I'm really not sure why it was given a 2 star rating as I gave it a 5 star rating for service. Quality I gave 3 as I do not like the coles brand and I find often that is all you can get and Value I gave 3 stars because I think that you do not get the same value as you do in Aldi. Service though I couldn't fault as I said not at all sure why it only has a 2 star rating.

verified email - 11 Aug 2013

I love coles, it is a great newly designed store, lots of parking, very well set out supermarket, they often don't have what is on sale in the catalogue though they will do a raincheck, huge variety of items and the staff are always very helpful

verified email - 10 Aug 2013

I think I this is a great little Coles I always go there to do my shopping, they always hav good specials and have lovely workers there and are always willing to help people out.
I think they have everything that other Coles have and it's easy to get to and the workers are never slow at doing there work.

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