Coles

3.1 9 reviews
Quality 3.4 Service 3.1 Value 3.0
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Reviews (9)

3.1
9 reviews
Excellent
2
Great
2
Average
1
Poor
3
Horrible
1
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LG
Letitia G. 06 Jun 2025 1 review · 300 points

Served community

I can not believe coles is leaving so many shopping memories.
I hope all staff members get positions especially the staff members with extra challenges in life who served us well. Enjoy your next journey in your working life and all take care.

Quality
3/5
Service
3/5
Value
3/5
jamesw903 18 Apr 2017 5 reviews · 900 points

it's bit hard for me to find the things i was looking for at here, and hard to find a spot to park at friday. anyway, better than woolworths for sure

Quality
5/5
Service
5/5
Value
5/5
CF
Florey1 #62 in Watsonia VIC 11 Jul 2013 82 reviews · 7755 points

I must complain about the bakery at Coles, not only is there very little choice the bread is lucky to last a day. I bought some bread rolls a month ago to eat the same eveing and they were very dry and bland. So I tried again last week only to find the same thing. Coles at Mitcham is quite big but the range and price puts it about on the same par as some of the smaller convenience store, i'm definately not going to buy bread thwere again a complete waste of money.

Quality
2/5
Service
3/5
Value
2/5

Approximate cost: $3.00

KS
kimness #47 in Lilydale VIC 10 May 2010 19 reviews · 700 points

Absolutely shocking. It is a nightmare every time I go there (only go as it's close to work). There are never enough registers open. There are never express registers open so you have to wait behind people with trolleys full when purchasing only 1 or 2 items. Staff are slow to serve and more interested in chatting amongst themselves than serving customers. I have sent the head office several complaints regarding the poor service and I always get the same letter back informing me they are "looking into it". I have overheard several of their staff stacking shelves talking about what they did on the weekend, using offensive language.

Quality
4/5
Service
1/5
Value
2/5
AL
Aidan #83 in Nunawading VIC 01 Sep 2009 13 reviews · 205 points

I went here last week and i could not find things , and went and asked one person and they helped me find what i was looking for , because it was not on the shelf they went into the store room and found it there for me. and bought me what i needed , great service.

Quality
5/5
Service
5/5
Value
5/5
Anonymous 12 Apr 2008

Quite a small Coles with outdated, tired fittings and fixtures. Not a great selection of products. Value for money is seriously lacking considering there is an Aldi's down the road where you can get much more for your money. Don't shop here just out of habit - shop around!

Quality
3/5
Service
2/5
Value
2/5
PB
Browny #83 in Mitcham VIC 28 Nov 2007 14 reviews · 200 points

This would have to be one of the worst supermarkets in Melbourne. There is never enough registers open, staff are always stressed, the fruit and veg section is average at best and the quality of the staff and food in the deli is terrible. They have recently renovated the liquorland and it looks worse than before!!! There is vast room for improvement here.....

Quality
3/5
Service
1/5
Value
3/5
PP
PaulP #83 in Mitcham VIC 18 Nov 2007 4 reviews · 200 points

Staff are friendly and always helpful. I find that the fruit and veg department is sometimes less then satisfactory, and during busy periods, do not have enough stock.
It is a medium sized supermarket.

Quality
3/5
Service
4/5
Value
2/5
RD
RDM #152 in Ringwood VIC 30 Aug 2007 51 reviews · 610 points

You don't often hear of good service at a supermarket, or even a positive atmosphere; but you get it here. The manager walks through and greets staff and customers and the checkout girl that processed my sale was an absolute delight - she actually made me smile during our conversation.

Quality
3/5
Service
4/5
Value
3/5

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