Climate Master

4.8 229 reviews
Quality 4.8 Service 4.8 Value 4.7
Verified

About us

As a family-owned and operated business, Climate Master has proudly served Canberra, Queanbeyan, and the surrounding districts for over 25 years, providing top-notch gas heating, air conditioning, and evaporative cooling units.

Renowned for our commitment to quality and timely service, we are the go-to choice for those seeking reliable expertise in heating and cooling systems.

Why Us?

Climate Master is well-equipped to handle the diverse and often harsh weather of Canberra and its surroundings. From scorching summer days to sub-zero winter temperatures, we are your reliable partner for all air conditioning and ducted gas heating needs from installation to servicing.

For your safety and peace of mind, all electrical work performed by Climate Master is carried out by licensed electricians.

Credentials

ABN: 24 079 460 021

Images

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business portfolio

Awards

2021 Service Award 2021 Service Award
2020 Service Award 2020 Service Award
2019 Service Award 2019 Service Award

Reviews (229)

4.8
229 reviews
Excellent
199
Great
25
Average
1
Poor
0
Horrible
4
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AB
adamb371 26 Oct 2021 1 review · 400 points

Gary from Climate+ popped by today to service my evaporative cooling unit. I thought it was broken but a quick check by Gary identified it was working fine, albeit long overdue for an internal clean, minor adjustment (for water drainage) and replacement filter pads (at least a decade overdue!). Gary was honest and forthcoming about current and future servicing/replacement requirements. He also gave me sensible advice about when to schedule a service for my gas heating system - not now but closer to next autumn. Thanks a lot, Gary.

Quality
5/5
Service
5/5
Value
5/5
PA
petera239 27 May 2021 1 review · 400 points

Liam was very thorough with annual service today and I hope we get him next time. Thanks Liam

Quality
4/5
Service
5/5
Value
4/5

Approximate cost: $200

LT
lubet 13 May 2021 1 review · 600 points

Excellent service friendly and knowledgeable technician (Chris) did annual ducted heating service, checked carbon monoxide emission, even vacuumed cleaned the filter. Thank you!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $200

KO
kathyo362 08 Apr 2021 2 reviews · 400 points

Friendly, professional service every time.

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 08 Apr 2021

Hi Kathy, thank you for your lovely review :)

PR
b972e2bc 07 Apr 2021 1 review · 400 points

Punctual, friendly, good listener, helpful, professional

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 08 Apr 2021

Hi there, thank you for your great review! :)

KL
kell863 31 Mar 2021 1 review · 400 points

Fantastic service friendly staff, punctual, organised and professional.
Thank you

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 01 Apr 2021

Hi Kell, thank you for your lovely review! :)

WG
washingtong 29 Mar 2021 1 review · 400 points

Great service; Gary was on time and answered all questions

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 30 Mar 2021

Hi Washington, thank you for your great review! :)

MR
maiar 29 Mar 2021 1 review · 600 points

Excellent service and reasonable price.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $200

Reply from Climate Master 30 Mar 2021

Hi Maia, thank you for your lovely review!

JJ
jessj8 29 Mar 2021 5 reviews · 600 points

Chris was excellent, always happy with Climate Master!

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 29 Mar 2021

Hi Jess, thank you for your great review! :)

BM
bobm813 23 Mar 2021 2 reviews · 700 points

Very professional & friendly service provided by Gary

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $200

Reply from Climate Master 24 Mar 2021

HI Bob, thank you for your great review!

HD
hilaryd507 09 Mar 2021 1 review · 400 points

Friendly efficient technician who came at the designated time.

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 10 Mar 2021

Hi Hilary, thanks so much for your great review! :)

JG
jennieg951 09 Mar 2021 1 review · 400 points

Have had Climate Master service my heating and cooling for 7 years. They are on time and do a great job. Shout out to Ian who has done both cooling and heating services this year :)

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 10 Mar 2021

Hi Jennie, thanks so much for your great review! I will pass your message onto Ian for you. Thanks for being a great customer :)

MW
markw772 22 Feb 2021 1 review · 400 points

Gary arrived on time, gave me good advice and charged me an appropriate fee. I was very happy with the service.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $120

Reply from Climate Master 23 Feb 2021

Hi Mark, thank you for your fantastic feedback. I will pass this along to our Technician Gary for you!

RW
robynw49 05 Feb 2021 1 review · 400 points

Fast, efficient and arrived as scheduled. Explained what was wrong and showed the pats replaced.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $300

Reply from Climate Master 05 Feb 2021

Hi Robyn, thank you for your great review!

LM
lynm666 04 Feb 2021 2 reviews · 400 points

I was very happy with the work done by Hayden. Great to be informed of when coming.

Quality
4/5
Service
4/5
Value
4/5
Reply from Climate Master 04 Feb 2021

Hi Lyn, thank you for your great review!

LS
e2ec3882 20 Jan 2021 1 review · 400 points

Service was quick, efficient and effective. Very friendly. Thank you.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $360

Reply from Climate Master 21 Jan 2021

Thank you for your great review! We look forward to seeing you in the next season!

MJ
mj61 20 Jan 2021 1 review · 400 points

Brad arrived as arranged and he is friendly and professional technician. Completed work in timely manner, felt confident he did a thorough job. Thanks.

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 21 Jan 2021

Thank you so much for your lovely review, I will pass your kind message onto our Technician Brad for you. See you next season :)

MG
mariag562 20 Jan 2021 2 reviews · 500 points

Brad was polite and timely on arrival. Work undertaken in a tidy and efficient manner. Thank you.

Quality
5/5
Service
5/5
Value
3/5
Reply from Climate Master 21 Jan 2021

Thank you for your kind review, I will pass your message onto Brad for you. See you next season!

GD
gemmad140 18 Jan 2021 1 review · 400 points

Very professional and easy to deal with. Thank you

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 18 Jan 2021

Thank you so much for your great review! :)

GT
garyt701 18 Jan 2021 1 review · 400 points

Liam the technician who serviced our evaporative cooling system was great, a pleasant guy who did a thorough job. We were very happy with his work.

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 18 Jan 2021

Hi Gary, thank you for your fantastic review. I will pass your feedback onto Liam for you. See you next season :)

JB
jennib563 14 Jan 2021 2 reviews · 700 points

We’ve called on Climate Master several times over the years for both emergency assistance and servicing. They’ve provided reliable support and offered honest and helpful information.
Offering a great service to we Canberrans!

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 14 Jan 2021

Hi Jenni, thank you for your fantastic review! We are so glad to hear that we have been able to help you, and we certainly will ensure we always do :)

BF
barbaraf864 13 Jan 2021 1 review · 400 points

Reliable, efficient service! The technicians are always pleasant and professional!

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 14 Jan 2021

Hi Barbara, thank you for your lovely review! :)

SH
sue-ellenh 13 Jan 2021 1 review · 400 points

I received a message the day before with a time frame. Was contacted on the day with the time and the job was done efficiently. Very impressed.

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 14 Jan 2021

Hi Sue, thank you so much for your great review! See you next season!

PK
peter-k33 11 Jan 2021 1 review · 600 points

Great young man, very courteous a d provided some handy tips on our evaporative cooling. An asset to the company.

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 11 Jan 2021

Hi Peter, thank you for your fantastic review! I will pass this onto our Technician Haidyn for you, see you next season :)

SB
sueb687 08 Jan 2021 1 review · 400 points

Turned up on time, very efficient, polite and knowledgeable

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 08 Jan 2021

Hi Sue, thank you for your lovely review!

Anonymous 08 Jan 2021

Service man for Climate Master messaged the day before with notification of his arrival time, was prompt, thorough, and gave us advice for ongoing care of our product. Highly recommend the service we received.

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 08 Jan 2021

Hi There, thank you for your fantastic review. We are so glad to hear. See you next season!

JS
190b0b80 06 Jan 2021 1 review · 400 points

Efficient , courteous and helpful attention .

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 07 Jan 2021

Thank you for your great review! :)

MG
margret-g 06 Jan 2021 1 review · 400 points

Arrived on time explained what they were doing. On completion provided an overview of what they found

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $360

Reply from Climate Master 06 Jan 2021

Hi Margret, thank you for your lovely review :)

GM
geraldinem392 21 Dec 2020 1 review · 400 points

On time, explained some of the functions of my evap. cooling that I had not been shown previously.
The service guy was really nice and pleasant.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $200

Reply from Climate Master 22 Dec 2020

Hi Geraldine, thank you for your lovely review! See you in 2021!

KD
karend668 16 Dec 2020 1 review · 400 points

I have always had professional and efficient experience with Climare Master. Good to use a trusted local business

Quality
5/5
Service
5/5
Value
5/5
Reply from Climate Master 16 Dec 2020

Hi Karen, thank you so much for your support and your lovely review. We look forward to seeing you in 2021! Have a safe and happy Christmas and New Year :)

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Details

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