Buzztech

check icon 3.6 (19)

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Service awards

Reviews for Buzztech (19)

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3.6
19 reviews
5 star icon
11
4 star icon
2
3 star icon
0
2 star icon
0
1 star icon
6
Service Rating
3.7
Quality Rating
3.7
Value Rating
3.7
Simone A.
1 review · 600 points
verified email - 06 May 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Telstra referred me to buzztech and i'm so grateful they did

Telstra referred me to Buzztech and I'm so grateful they did. Amazing customer service and professional phone repair, with a super fast turn around time on a job that Telstra themselves didn't believe they could accomplish, they told me to head to Buzztech as they were completely confident that i could get the repairs i needed done there, and they were absolutely spot on.
The bad reviews for buzztech left on here are I believe left by competitors or people with the collective IQ of an Oyster....
Thankyou to the team at Buzztech for a great experience!

Approximate cost: $150

Shane M.
1 review · 600 points
verified email - 15 Apr 2024
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I would never recommend this place to anyone. iPad glass replacement to get it back after four more repairs they have stuffed up my camera....broke it and speaker cable
Be warned

Approximate cost: $160

jim R.
1 review · 600 points
verified email - 06 Dec 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Could not organise a piss-up in a brewery

Called into shop for mobile screen repair - none in stock but only 1 to 2 days delivery from Melbourne. Called a week later and they had the part, organised to have it fitted the next day. Next day the screen is missing and it must have been fitted to someone else's phone; asked about ordering another screen and was told they would let me know when it was in - no deposit was required. Called 2 weeks later and screen hadn't been ordered; was told I'd have to pay before they would place an order. At this point I decided their was a serious failure to communicate and a new phone was the way to go. I don't know if they have a customer service policy but it isn't working......

verified email - 06 Dec 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Could not organise a piss-up in a brewery

Called into shop for mobile screen repair - none in stock but only 1 to 2 days delivery from Melbourne. Called a week later and they had the part, organised to have it fitted the next day. Next day the screen is missing and it must have been fitted to someone else's phone; asked about ordering another screen and was told they would let me know when it was in - no deposit was required. Called 2 weeks later and screen hadn't been ordered; was told I'd have to pay before they would place an order. At this point I decided their was a serious failure to communicate and a new phone was the way to go. I don't know if they have a customer service policy but it isn't working......

debbiemalonm
1 review · 400 points
15 Sep 2021
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

John at the Newtown store has repaired 3 of my childrens IPads, from cracked screens to connection/charging issues..Done prompty, with a friendly phonecall when they are ready for pick-up.....Highly recommended Bussiness.
Deb.

ca432d94
1 review · 400 points
02 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great people and everything worked well also good price

stephenj701
1 review · 400 points
21 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service. Had my iPhone 11 repaired in 20 mins and found a great case while waiting.

johnw624
1 review · 400 points
21 Aug 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

excellent service and range of products

Approximate cost: $129

bazfbmpb
1 review · 600 points
verified email - 06 Jun 2018
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

0 STARS *** Not Trustworthy - Don't wast your time - Was quoted for a repair, asked to pay up front then told they don't do the work. Hands down worst customer experience EVER. Given the customer experience one would really questions quality.
WASTE OF TIME AND MONEY!!!

malcolmm232
1 review · 400 points
26 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Walked in off the street and had a battery fitted to my wife’s phone while I waited. Also fixed the camera in my phone at the same time. Great service from Will. Would highly recommend this business. Price is very reasonable as well .

Approximate cost: $70

verified email - 15 Mar 2018
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Terrible service. Customer services are the worse I have ever come across and the general manager / owner is particularly bad. If you have a problem you may never get it resolved!!! Please heed the warnings of 20% of their customers on the review sites and do not use this shop!!!!

jaym641
1 review · 600 points
verified email - 19 Dec 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I am only giving one star as my screen was repaired......eventually. It took 17 days from having the job booked in to finally being able to collect my tablet. On 2 occasions I was fobbed off and promised a date it would be fixed, only to be disappointed on my arrival. I fail to see the point in having a job number if when you quote it the staff rely on physically looking for a device that matches your description. Seems unprofessional and haphazard. Rhett needs some customer service training in how to deal with genuine complaints in a professional manner.

neilm73
1 review · 400 points
28 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Walked in and had the crack in my phone screen fixed straight away. Awesome friendly service and will be back next time I drop my phone

michaelk811
1 review · 400 points
27 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fixed my daughters iPhone for 1/3rd the cost of another genuine company quote. Fast and comprehensive. Great value.

katied6
1 review · 400 points
verified email - 21 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had screen/led replaced, speaker and battery replaced they were friendly and helpfull, definitely would go back

Approximate cost: $189

danny-h893
1 review · 400 points
04 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Rhett is super helpful and knows his stuff when it comes to fixing phones/tablets. Gave me excellent adivce about ongoing care as well. Highly recommend

rhettm
1 review · 600 points
verified email - 13 Feb 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fast and friendly service what more can you ask for!
They replaced my iPhone 5 screen in less than 10 min while I waited.

Approximate cost: $119

verified email - 25 Sep 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Definitely 4 Stars today. And to be fair to the scoring system, I'll wait until I've tried a few services there before deciding on 5 stars.
I got great advice, Rhett from BUZZ Tech is easy to understand and he understood my attempts to explain technology issues and what I needed.
BUZZ Tech fixed my phone and supplied an accessory and a re-furbished phone at a great price with a warranty.

I read the first review here and thought - take the plunge, stop procrastinating and seek expert advice. So now I'm relieved to have found somewhere to get help with technology that's also easy to get to by car, bicycle, bus or train.

BUZZ Feed is only a small business but it is giving back to local schools too.

verified email - 23 Dec 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I got my Iphone 4S front and back screen repaired with Rhett McGuinness and it was done in less than two hours, and he threw in free screen protectors to further protect the quality of the repair he did. If something else ever happened to my Iphone, I would definitely go back to him and his crew to ensure my Iphone is in the best state possible.

Approximate cost: $100