Brighter Ears

5.0 33 reviews
Quality 5.0 Service 5.0 Value 5.0

Credentials

ABN: 99 666 597 977

Images

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business portfolio
business portfolio
business portfolio

Awards

2024 Service Award 2024 Service Award
2023 Service Award 2023 Service Award

Reviews (33)

5.0
33 reviews
Excellent
32
Great
1
Average
0
Poor
0
Horrible
0
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An P. 05 Dec 2024 1 review · 600 points

Best audiologist is brisbane

I have been to other provider but Vi is the best.
She picked up my ear infection and then made appropriate referral. I highly recommend her.

Quality
5/5
Service
5/5
Value
5/5
MM
Mathew M. 22 Jun 2024 1 review · 600 points

Excellent service

Vi was very understanding and professional. She made me feel instantly at ease. Walked me through the whole process and helped me understand my options. I never once felt rushed. I would highly recommend

Quality
5/5
Service
5/5
Value
5/5
DN
Diep N. 08 Jun 2024 1 review · 200 points

Great service

Vi is very sweet and kind. She is professional and knowledgeable. I would highly recommend her for anyone with hearing problems

Quality
4/5
Service
4/5
Value
4/5
Dalat P. 12 May 2024 1 review · 200 points

Great service

I would recommend this clinic. Vì has been great to my whole family. She cares a lot

Quality
5/5
Service
5/5
Value
5/5
Muoi N. 18 Apr 2024 1 review · 200 points

Awesome service

I would recommend this place. Friendly and kind. Highly professional

Quality
5/5
Service
5/5
Value
5/5
ME
Maureen E. 17 Apr 2024 1 review · 0 points

Fantastic service

I can’t recommend vi enough. She is warm and professional. Nothing is too much trouble for her. Please go to her if you need hearing related help

Quality
5/5
Service
5/5
Value
5/5
Geoff L. 02 Apr 2024 1 review · 200 points

Excellent service

Great service and thorough. I would highly recommend this place. The Audiologist knows her stuff

Quality
5/5
Service
5/5
Value
5/5
Anne P. 15 Mar 2024 1 review · 200 points

Fantastic

I think she is fantastic, sweet and a caring lady. I'm glad I came across her. I would highly recommend

Quality
5/5
Service
5/5
Value
5/5
BG
Bruce G. 13 Mar 2024 1 review · 0 points

Thoroughly professional.

Vi is tertiary qualified, accredited, professional, thorough, caring and courteous.
If you have a hearing problem, Vi will explain why, what's wrong, and how to fix it.
I could not recommend her more highly.
Bruce G.

Quality
5/5
Service
5/5
Value
5/5
Janette Thuy N. 12 Feb 2024 1 review · 200 points

Vì saw my mum today and it was great that she could speak Vietnamese. She is kind and professional

Quality
5/5
Service
5/5
Value
5/5
Aldo R. 05 Jan 2024 1 review · 200 points

Surpass my expectations!!!!

Vi makes me feel at ease. She is professional, polite and to the point.

The hearing aids she gave me was surprising. They worked immediately. Within 24 hours I got use to them and could hear. It was not natural in sound and normal.

I am very please with them. I loved that they can pair to my phone and iPad.

I can’t believe the hearing aids are so natural and it has been a continuous surprise.

They have also subdued my tinnitus. Most of the time I don’t hear it anymore. In the past without the hearing aid the tinnitus was very noisy and at times painful. Now it is faint and in the background and I really have to concentrate to hear it.

I am impressed with the size and fit.

All it all, the whole experience has surpassed my expectations.

Thank you Vi. I would highly recommend.

Quality
5/5
Service
5/5
Value
5/5
FC
Faye C. 02 Jan 2024 1 review · 0 points

Good service

Vi was good and nice. I enjoyed my consults with her. I now am able to wear my hearing aids that she supplied. I would highly recommend

Quality
5/5
Service
5/5
Value
5/5
michael H. 19 Dec 2023 1 review · 200 points

Excellent service

Vi has been very good and patient. She has walked me through my hearing journey and has gone above and beyond for me. I would highly recommend her.

Quality
5/5
Service
5/5
Value
5/5
JL
Jai L. 15 Dec 2023 1 review · 200 points

Best audiologist in brisbane

I’ve known Vi for over 3 years and she has been the most thorough and caring health professional I have encountered. I would recommend her to anyone who needs help with their hearing. Above and beyond service

Quality
5/5
Service
5/5
Value
5/5
Linh V. 11 Nov 2023 1 review · 200 points

Vi has visited me at my home to carry out a hearing test. She provided me with the best care I have received. The solutions she has given was practical and affordable. I am now wearing hearing aids and I really enjoy them. I would highly recommend.

Quality
5/5
Service
5/5
Value
5/5
lan L. 10 Nov 2023 1 review · 200 points

Vi saw my grandparents for their hearing test. She was very patient and explained everything clearly. It was great that she was able to speak Vietnamese. This eliminated confusion for my grandparents so they were able to make informed choices. I would highly recommend Vi

Quality
5/5
Service
5/5
Value
5/5
Kool Beans C. 10 Nov 2023 1 review · 200 points

Vi carried out wax micro suctioning of wax for me today. She explained the procedure and reassured me throughout. It was quick and easy. I have had syringing before which I found a much more uncomfortable process. Thank you Vi for making my first experience a good one. I would highly recommend Vi for anyone who needs wax removal

Quality
5/5
Service
5/5
Value
5/5
Loan L. 10 Nov 2023 1 review · 200 points

Vi did a hearing test on both of my grandparents. She explained the process and showed great patience and care towards them. They now can hear better and are happy with the hearing aids they got from Brighter Ears. I would recommend Vi to anyone who needs help with their hearing.

Quality
5/5
Service
5/5
Value
5/5
rahil A. 04 Nov 2023 1 review · 200 points

Vi has helped me from the beginning to the end. She was very thorough, informative and kind. She went out of her way for me to find the best hearing aids for my loss and budget. I can hear much better now and these are the best hearing aids I have worn. Thank you Vi. I highly recommend her!

Quality
5/5
Service
5/5
Value
5/5
Pete K. 29 Oct 2023 1 review · 200 points

Vi is the best audiologist I know. She carried out my hearing test and was very thorough. She showed kindness, patience and professionalism. She gave me great reassurance and options to help me with my hearing. I would highly recommend her.

Quality
5/5
Service
5/5
Value
5/5
Ram P. 29 Oct 2023 1 review · 200 points

Vi was wonderful. She carried out a hearing test on me and was very thorough. Vi explained the results in an easy to understand manner. I would highly recommend her. Thank you Vi for your patience and professionalism.

Quality
5/5
Service
5/5
Value
5/5
Shark E. 24 Oct 2023 1 review · 200 points

Vi came to my house to remove wax Nd to test my hearing. She was very thorough and gentle. She explainrd everything well and made me a part rt of the process. I would highly recommend her

Quality
5/5
Service
5/5
Value
5/5
VH
Vicki H. 17 Oct 2023 1 review · 200 points

Vi was kind and patient with me. I found the experience professional and caring. I would highly recommend her as she gave me a pair of headsets which has helped me with my hearing. The TV and music and is now so much clearer. Thank you Vi and Brighter Ears

Quality
5/5
Service
5/5
Value
5/5
SH
Stephanie H. 17 Oct 2023 1 review · 200 points

Vi was fantastic and professional. The service was great and I would highly recommend.

Quality
5/5
Service
5/5
Value
5/5
QN
Quy N. 15 Oct 2023 1 review · 200 points

VI came to my house and looked after my wife and I. She carried out a hearing test and was very thorough. She showed patience and kindness. She fitted us with the best hearing aids we have had. We would highly recommend her.

Quality
5/5
Service
5/5
Value
5/5
Reply from Brighter Ears 16 Oct 2023

Thank you and Nguyen for your kind words and your time to write this review. It was a pleasure looking after you and your wife. Call me when you need me. Thank you for choosing Brighter Ears

DK
donk584 10 Oct 2023 1 review · 0 points

Vi tested my hearing and was very thorough.she explained the results in detail. Set me up with great hearing aids. I am very happy. I would highly recommend her to anyone with hearing issues and wants someone who cares and is patient.

Quality
5/5
Service
5/5
Value
5/5
Reply from Brighter Ears 16 Oct 2023

Thank you Don for your kind words and your time to write this review. Hope you enjoy your hearing aids and see you when you need me. Thanks for choosing Brighter Ears

PO
pat-o35 09 Oct 2023 1 review · 200 points

VI is professional and patient. She has addressed my hearing needs with kindness. I would highly recommend her.

Quality
5/5
Service
5/5
Value
5/5
Reply from Brighter Ears 16 Oct 2023

Thank you Pat for your time to write a review and your kind words. It was a pleasure helping you with your hearing needs. See you when you need me again

MH
moyah968 09 Oct 2023 1 review · 200 points

The Experience has been pleasant and convenient. My Dr recommended me here and I am glad. I would highly recommend.

Quality
5/5
Service
5/5
Value
5/5
Reply from Brighter Ears 16 Oct 2023

Thank you Moya for your time to write a review and your kind words. It was a pleasure looking after you and see you again next year

GP
grace-p108 06 Oct 2023 1 review · 200 points

Vi is one of the best Audiologist I have encountered. She goes above and beyond for her clients. She shows compassion, empathy and is patient. I would highly recommend her for anyone wanting a good clinician to look after their hearing!

Quality
5/5
Service
5/5
Value
5/5
Reply from Brighter Ears 06 Oct 2023

Thank you Grace for your kind words and your time in writing this review. It has been a pleasure to be able to help you and my other clients.

YD
yend170 06 Oct 2023 1 review · 200 points

Vi saw my dad and she was very thorough and patient with him. She explained everything very clearly and made sure we were involved in the whole process. I would recommend Vi to anyone who needs their hearing looked after.

Quality
5/5
Service
5/5
Value
5/5
Reply from Brighter Ears 06 Oct 2023

Thank you Yen for your kind words and your time in writing this review. I am glad I could help and make the experience good for your dad.

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