Brakes Direct

check icon 4.3 (27)

Business details

Opening hours

Monday:

8am - 5pm

Tuesday:

8am - 5pm

Wednesday:

8am - 5pm

Thursday:

8am - 5pm

Friday:

8am - 5pm

Saturday:

9am - 2pm

Sunday:

Closed

Public Holidays:

Closed

Business Owners

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Service awards

Reviews for Brakes Direct (27)

Write a review
4.3
27 reviews
5 star icon
22
4 star icon
0
3 star icon
0
2 star icon
0
1 star icon
5
Service Rating
4.3
Quality Rating
4.2
Value Rating
4.2
Paul Poulter
1 review · 400 points
28 Feb 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Shame about the recent reviews

I can not fault this business.
I asked them to source and put together a Gravel Rally brake system for my mitsubishi Evo X for use with 15 inch wheels.
Yes it took a little while to source the parts but they provided what I asked for.
An Alcon world class WRC standard braking system for my car.
Cost was less than $10,000 and provided in a respectable time frame.

I have since got another company to provide a AP Racing 5000 set up for Tarmac use on another Evo X at a cost of near $20,000
Sad to see that Brakes Direct have gone down but as I said I do not have a bad word to say against them.
Great products and great guys.
Sorry to see you not there for us anymore.

Approximate cost: $10000

Aggrevated O.
1 review · 600 points
verified email - 25 Nov 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0
Terrible

Pay a few thousand dollars and wait over a year with no communication, scammer, fraudster and down right should not be in business.

Approximate cost: $4000

aggrevatedo 14 Mar 2024

@benm382 - yes, I was lucky - I following the QCAT Queensland Civil and Administration tribunal process, and got my money back one week before he put the business into administration/liquidation. You would now have to follow up with the administrator - according to that he owes nearly $1-million to businesses and private buyers. So I would contact B&T Advisory who are the administrator and get onto that.

markk388
1 review · 600 points
verified email - 10 Oct 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

they will take your money but thats about it.

julianj240
1 review · 600 points
verified email - 24 Aug 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Extremely poor service. There is very little communication, the reasons for delays sound more like excuses. No real commitment to the customer

jodyw44
1 review · 600 points
verified email - 06 Aug 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

DO NOT BUY FROM THIS COMPANY!!!
I needed a set of brakes that were guaranteed to be delivered in two weeks. I even paid a premium for this to be the case. The date for delivery was 2 months ago and I have to go through Qld ministry of fair trade to get my money back as the seller will not respond to anything. please read the this and take notice before you lose 2.5k

verified email - 19 May 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Steer clear of this Company
Placed an order and never got part
Then I cancelled the order to get my money back not even interested

toddw869
1 review · 600 points
verified email - 05 Jul 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I purchased a set of front DBA rotors for a customers Rav4 but unfortunately there was a delay with shipping from the supplier in Sydney. These guys knew I needed them to ensure this car was able to be back on the road in a timely manner. They went above and beyond to source and supply a set locally. and got them to me in overnight. Awesome service all round. Thanks guys.
Cheers
Todd

Approximate cost: $220

rayq1
1 review · 0 points
verified email - 03 Mar 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great customer service deserves an excellent wrap. Cannot emphasize enough the customer service that Greg and his team offer. Brakes were sent out on Friday evening and received Monday afternoon !! Cannot recommend Brakes Direct enough smile emoticon
Thanks again! Cant wait to get my Alcons woo!!

roberth42
1 review · 0 points
verified email - 28 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Unbelievably quick, I ordered midday 20/1/15 and they were waiting on my doorstep 5pm next day IN RURAL SOUTH AUSTRALIA!
I highly recommend and will use again.
Thanks guys!

shaund3
1 review · 0 points
verified email - 28 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've bought quite a few things from Brakes Direct in the last couple of years... Consistently the best service ever, awesome pricing, and they go the extra mile to help you out, especially if you get stuck! Can't recommend these guys enough. You won't be disappointed!

Sledge807
1 review · 0 points
verified email - 19 Jan 2015
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Just a quick email to say, thank you for solving my Harley dual pedal braking quandaries.

Your service, advice and freight response is impeccable.

I really appreciate the honesty and service you provided me.

The Protex valve arrived Friday, safe and sound.

Many Thanks!

dariop
#2545 in
1 review · 450 points
16 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Spoke to very knowledgeable staff, received the best advice and was supplied with premium product in a timely manner. Will highly recommend doing business with these guys.

kartis
1 review · 0 points
verified email - 16 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great to deal with through email and were patient with the payment issues I had. Will deal with you guys again :)

victord1
#2261 in
1 review · 450 points
16 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Greg and his boys go above and beyond when I made my purchase. Great prices AND service - we now all know where the dealerships and independents go!

Approximate cost: $200

markn15
1 review · 0 points
verified email - 15 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Picked up a set of DBA T2 rotors and pads for my Mitsubishi Challanger. Cheap Fast delivery and they were a perfect fit.What more could you ask for

benm26
1 review · 0 points
verified email - 15 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Rang up and ordered a full set of rotors and pads, took less then 5 business days from order to delivery! Great price and very speedy delivery. Definitely recommend these guys if you're wanting to replace or upgrade your brakes.

14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ordered 5PM Monday, arrived 1PM Tuesday in Adelaide! Anybody wanting quality brakes at great prices and free delivery in Australia use these guys! Great service!

adrianh9
1 review · 0 points
verified email - 14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Friendly knowledgable advice, super-fast shipping and great customer service all round. Thanks Greg, Matt and Co. Will be shopping with you guys again in the future.

simonr9
1 review · 0 points
verified email - 14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great company and people to deal with, been using for years and their customer service is always exceptional!

markd27
#23 in Southport QLD
1 review · 400 points
14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Why shop anywhere else? These guys have the best deals and the best service/advice! Thanks again guys 10/10

simonv3
1 review · 0 points
verified email - 14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Received well-packaged goods in less than 24 hours from Queensland to Melbourne. Props to Matt for his excellent customer service and prompt responses. Would easily recommend/10.

14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Long time client of GSL/ Brakes Direct. Always good, never an issue, not worth price checking any more as they are always on the ball.

darrenm22
1 review · 0 points
verified email - 14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Ordered Monday afternoon 14/4. Received Tue morning 15/4 in ADELAIDE!!
You can't get any better than that!

jamesr39
1 review · 0 points
verified email - 14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just great service, overnight delivery to my door and so price competitive. Using genuine brands, like DBA shows that brakes Direct actually cares about what they sell.

Matt and Greg have been super helpful with previous purchases too matching up what was too hard for other suppliers, they got it done with the right product every time.

ryang7
1 review · 0 points
verified email - 14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Top blokes!! Spoke to Greg on Facebook a few times then phoned him at 8pm while he was still in the office to talk about my issues. Had all the time in the world to help me out and go through what will/won't help. Can't rate them high enough.
Thanks again Greg!!

scotth26
1 review · 0 points
verified email - 14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Third time using Brakes Direct and can not give these guys a better review! Greg is awesome and full of advice and has never let me down! Recommend to everyone I know!

andrewp39
#2222 in
1 review · 450 points
14 Jan 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've used Greg and his team for close to 8 years now. When it comes to Brake Solutions there is no one better in Australia.

I highly recommend him and his team.