Boxes Direct

4.7 18 reviews
Quality 4.7 Service 4.9 Value 4.7

Credentials

ABN: 93 080 570 430

Awards

2014 Service Award 2014 Service Award
2013 Service Award 2013 Service Award

Reviews (18)

4.7
18 reviews
Excellent
13
Great
5
Average
0
Poor
0
Horrible
0
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KK
karenk28 #2613 in 13 May 2014 1 review · 450 points

Ordered boxes online, they were delivered two days later. I wasn't home so the lovely driver rang me and we arranged where to leave them. Excellent quality product and I will be back for more very soon

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $100

GS
georgias8 #8 in Moorooka QLD 29 Apr 2014 1 review · 400 points

I ordered from boxes direct online. It was fast, ease and great value for money. The order was delivered quickly and the product is great. I'll definitely use them again.

Quality
5/5
Service
5/5
Value
5/5
PS
peters99 #5 in High Wycombe WA 10 Apr 2014 1 review · 400 points

purchased removal boxes, which were received promptly & in good condition, at a very competitive price. I highly recommend this company.

Quality
4/5
Service
5/5
Value
4/5

Approximate cost: $120.00

Anonymous 09 Apr 2014

Everything was fantastic, from the time that the boxes took to get here (very quick) to the prices (affordable) to the size range (exactly what I was after - and we were after some strange sized boxes!). Very happy customer!

Quality
5/5
Service
5/5
Value
5/5
RH
robynh19 #1 in Maitland SA 03 Jan 2014 1 review · 600 points

Ordered a 'full house' shift full of goods, and it arrived when I was not home. I was contacted and we negotiated about where to place the goods. When we arrived home, all goods were accurate and protected and perfect for the shift. I was able to get certain bvoxes that was perfect for certain parts of a shift like the mini clothes boxes and the really tall box that fits lots of unusual bits and pieces that are hard to pack. Well done to the business - just what we needed and we have done more than 30 shifts so we know boxes!

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $550

LB
leanneb47 #1 in Goondiwindi QLD 03 Jan 2014 1 review · 600 points

Quick and very easy to order packaging goods online. Pricing was very competitive compared to other business. Descriptions and measurements of various cartons was excellent. Delivery was very prompt.

Quality
5/5
Service
5/5
Value
4/5
AV
alizav #3 in Ashfield NSW 21 Dec 2013 1 review · 600 points

I found boxes direct online but I was not sure about the sizes and I called their customer service number. The lady who answered my call was very helpful and she processed my order straight away. The order came as scheduled. I'm very happy with the products and service that they provide.

Quality
4/5
Service
5/5
Value
4/5

Approximate cost: $55

AL
alanl3 20 Dec 2013 1 review · 450 points

Very good quality boxes , easy online ordering delivery was quick and prices are great .. thanks

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $100

AP
anneclairep 06 Dec 2013 1 review · 0 points

Just wanted to say thank you for the very smooth transaction and the super-fast delivery (arrived the next day).
The boxes look really sturdy too.

I will certainly order again!
Thanks,
Anne.

Quality
5/5
Service
5/5
Value
5/5
HS
HS68 #19 in Cranbourne West VIC 04 Dec 2013 43 reviews · 4700 points

Ordered boxes for moving online. Much cheaper and more convenient than going to a storage company (even with delivery cost). Boxes were just a as good quality. Very, very easy ordering online and quick home delivery made it all round a better option. Would definitely use again and recommend highly to others needing boxes for a move.

Quality
3/5
Service
4/5
Value
4/5
WS
wards #1 in Bacchus Marsh VIC 29 Nov 2013 1 review · 400 points

Brilliant from start to finish, ordered one day delivered the next by a happy, friendly, helpful delivery man.

Quality
5/5
Service
5/5
Value
5/5
JS
Happyjacks #1 in Wanniassa ACT 26 Nov 2013 1 review · 600 points

We had three deliveries of boxes and packing materials for moving house. The website was very easy to use with a great selection of options and plenty of information and checkout was a breeze. Deliveries were all fast and the materials delivered were excellent.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $600

JF
julietf1 #2 in Maroubra NSW 26 Nov 2013 1 review · 600 points

I ordered from Boxes direct after comparing prices with several other companies. They arrived surprisingly quickly and where exceptional quality. My only issue was the the image on the website showed plain, non-printed boxes which was my preference because I wanted to use them as shipping boxes, however the boxes came printed.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $77.95

LG
louiseg8 #5 in Williamstown VIC 02 Oct 2013 1 review · 600 points

11 tea chests delivered in two days excellent service prompt service will buy more boxes very soon to move

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $36.40

AS
anikas1 #5 in North Perth WA 02 Oct 2013 1 review · 400 points

Great from order to arrival!
Confirmation email - follow up to confirm delivery date and arrived very quickly. Cheaper than all local Perth box distribution businesses!!

Quality
4/5
Service
5/5
Value
4/5
MM
magsm #1 in Darley VIC 14 Aug 2013 1 review · 400 points

I bought packing boxes from Boxes Direct online, I received my parcel in less than a week, I did not open the parcel for approx 3 weeks, on checking the contents I discovered 2 boxes less than I ordered and paid for. I emailed the company that evening and received a reply before 10am the next morning apologizing and informing me they would send out the 2 boxes ASAP....I received the boxes the next day. Excellent customer service.

Quality
5/5
Service
5/5
Value
5/5
EK
emmak17 08 Aug 2013 1 review · 0 points

I ordered some boxes last week and there was some confusion with the courier. I would like to bring to your attention the excellent customer service I received from staff in your WA warehouse. They were most helpful going above and beyond in ensuring I received my boxes on time.
Many thanks

Quality
5/5
Service
5/5
Value
5/5
DC
deb-c #3 in Ballarat VIC 20 Jun 2013 1 review · 700 points

I ordered strong packing boxes for moving from Boxes Direct online, which was very easy and straightforward, and good value as well, better than I could get locally.

However an inferior, cheaper quality of the 2 sizes of boxes I ordered was actually delivered, although I did not realise this until the deliverer had left, and from the delivery docket I realised the boxes had been delivered by a subsidiary.

Therefore I sent an email to Boxes Direct and also a copy to the subsidiary explaining the mistake and asking that it be corrected.

Well, the response was immediate from Boxes Direct, with the promise of a full replacement being assured ASAP as well as the offer for me to keep the original boxes as well.

The correct boxes did arrive 36 hours later.

I got the feeling that Boxes Direct will have had words with the subsidiary.

I was delighted with the friendly and immediate response. Mistakes happen, and working with subsidiaries can be tricky. Boxes Direct is obviously trying to give an excellent service, so I really do recommend them.

Quality
4/5
Service
4/5
Value
4/5

Details

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