Bedding Superstore

check icon 4.8 (14)

Business details

Opening hours

Monday:

9am - 5pm

Tuesday:

9am - 5pm

Wednesday:

9am - 5pm

Thursday:

9am - 5pm

Friday:

9am - 5pm

Saturday:

9am - 5pm

Sunday:

11am - 5pm

Business Owners

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Service awards

Reviews for Bedding Superstore (14)

Write a review
4.8
14 reviews
5 star icon
11
4 star icon
3
3 star icon
0
2 star icon
0
1 star icon
0
Service Rating
4.9
Quality Rating
4.7
Value Rating
4.8
brendang10
#2 in Mount Nasura WA
1 review · 300 points
verified email - 17 Feb 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

After being dissatisfied with the manufacture of the original goods supplied to us, the retailer went out of his way to fix the problem and deliver the goods as requested.
We also purchased more goods as a result of the service received. Friendly and helpful. Will recommend them to friends and family.

Approximate cost: $7,794.00

lynnel2
1 review · 350 points
12 Nov 2013
Service Rating
4.0
Quality Rating
5.0
Value Rating
5.0

They have been very helpful in regards to my purchasing of a new bed room suite. I would recommend then without hesitation

verified email - 20 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service. I purchased a bed which was too hard for me and this firm offered to change it. Have never had service like this and would recommend this store to anyone looking for exceptional service and quality.

catherineb21
#3 in Kelmscott WA
1 review · 300 points
15 Oct 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Friendly good quality service, helpful with great ideas.Good advice, not pushy.Have got all of our beds from here and will go continue to do so. Very happy.

shonac2
#4 in Duncraig WA
1 review · 300 points
08 Sep 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Richard was one of the best sales people I had dealt with in a very long time. He let me relax on the bed for as long as I wanted and answered all my questions and if he did not have the answer then he was on the phone to get them. He even got a sample made up with the mattress as I requested and this was done the same day I asked for it. The bed was also delivered on time and Richard and James were both friendly and efficient - fantastic - thank you Richard

Approximate cost: $2900-00

verified email - 30 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We got our twins beds from here & they are the comfiest, well priced beds we have found. The service was great as well as the convenient delivery! Definitely recommend this store to everyone!!

geraldinem2
#2 in Kingsley WA
1 review · 300 points
26 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Greg was knowledgeable and provided great service.
Delivery guys were on time called two days before to advise time and date of delivery.
Would defiantly recommend them to friends.

Approximate cost: $549

danv4
#1 in Warwick WA
1 review · 300 points
25 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The guys in the store were friendly. Asked relevant questions, listened to our needs and were really respectful of our budget. Not pushy at all. Delivered when they said they would and were flexible with times to make sure we weren't inconvenienced. The delivery guys were friendly and efficient and our mattress is fantastic! Highly recommend

jillc8
#1 in Darling Downs WA
1 review · 500 points
verified email - 22 Aug 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Friendly business, easy to deal with and very customer focussed, would highly recommend Bedding Superstore to anyone looking at purchasing bedding/furniture!

Approximate cost: $7000

verified email - 18 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Perfect transaction. Sales and Delivery people seemed very genuine. Very happy with my purchases. Thanks, Greg, for your guidance but for, ultimately, allowing me to make up my own mind. Will definitely recommend to others.

verified email - 29 May 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Tom the salesperson new the product(s) inside out and LISTENED to what my partner and I were saying. My partner, quite unintentionally, can be a difficult customer as he is an engineer and has very exact requirements when it comes to the wood used in furniture and how it is built. Tom was able to answer each question with knowledge which impressed my partner. Tom spent over an our with us eventually selling us a kings size bed frame and the very best possible mattress to suit our weights/size etc. Well done Tom. Your customer service and product knowledge was exemplary.

Approximate cost: $3,750.00

ritab7
1 review · 500 points
13 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

i will and iam telling all about the grate service and price i receved from greg thanks to all reg denis & rita beauchamp

Approximate cost: $6000

verified email - 11 Jan 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Staff member (Greg) was very well informed and extremely helpful in assisting us with our choice of ensemble and bedding. When the bed was delivered he was even kind enough do dispose of all the packaging. We have purchased from him in the passed and will continue to do so. We also wouldn't hesitate recommending family and friends to his business.

Approximate cost: $2757.00

verified email - 09 Oct 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased a new bed a few months ago. We weren't desperate or in a hurry as we did have a bed but it was just getting old.

We went to visit a number of different stores and tried heaps of different beds.

Bedding superstore was the very first place we went to visit. we tried a few beds here but decided on a pocket spring, pillow top medium to firm mattress around the $1800 mark.
We really like a premium bed at the back of the showroom at $5000 (king with base) but even on special at $3500 we thought it was a bit rich...

Craig the sales man was very helpful, kind and seemed genuinely interested in whatever the topic of conversation was. He explained all the different types of mattresses available, how they different and what made one better than the other. Though he wasnt pushy and was honest to tell us what we didnt need to spend extra money on.

We we had tried all the beds craig has suggested, got prices and written down the details of the beds we like we left to try more. Craig did offer us a better price to try to seal the deal but understood it was the first bed store we had seen and let us go to try out a few more with his card in hand.

We went to at least 20 more bedding stores and found most sales people to be very pushy towards a particular bed or at least to close the sale. Knowing that I will be spending so many hours sleeping on this purchase I would prefer to know that i bought the right bed not the best deal. And seeing as the sales people were so pushy It made it hard to figure out if i liked the bed or if i liked the deal.

there was only 1 other sales person at a different store who I found as knowledgeable at craig but the beds were just not right.

In the end we decided we were happy to spend up to $2500 as the beds were so much more comfortable.

A few days later we had decided on 3 of our favourite beds and went to go and try those 3 again. Our first stop was at Bedding superstore and to our surprise Craig jumped up from his seat and had remembered our names (though we did chat at some length...)

We tried the cheaper bed which we thought was very comfortable the first time.. but after trying so many beds we realised it wasn't as good as the others.
We then went up to the back of the showroom and tried the more expensive bed. We laid there for a while why we umm'd and ahh'd over if it was really worth the extra money. we still had to buy sheets, mattress protector ect as we were upgrading from queen to king..

We got up to leave and thanked craig and this time he asked us if he gave us a amasing deal would we be buying today. Of course we said yes as this was our final deciding trip. He offered us a good deal and could tell we were still thinking (we are young... and even if we did think it was a fantastic deal we would have our poker faces on!! hehehe) sorry craig if your reading this...

He asked us what our concerns were, and decided to throw in delivery, a mattress protector as well at special sonar cool sheets that were made specifically for the gel bed.

At $2500 our poker faces no longer able to hide our excitment we agreed and never looked back!

The only problem we have now is that the bed is so comfortable it is hard to get up in the mornings. :)

Approximate cost: $2500