Australian Climate Systems

4.9
based on 295 reviews

Customer Approved
“We make customer
service a priority”

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295 reviews about Australian Climate Systems

verified email - 10 Jun 2016

From the get go our experience with Australian Climate Systems were amazing. We could not have wished for any better customer service from booking an appointment with Kylie for our quote to meeting Daniel for the actual quote. Felt like Daniel was an old friend. His professionalism and expertise made the decision process so much easier! Australian Climate Systems, you guys are super "cool" and your prices, staff & exceptional customer service are super "hot"!

jasong298 10 Jun 2016

Thank-you for taking the time for an excellent review, Kylie and Daniel are a credit to this company and I will be sure to pass your comments to them. Thank you again for your business.
Kind regards,
Jason Gardiner

07 Jun 2016

A friend recommended Australian Climate Systems to us and we were extremely happy with the outcome. Everything happened on schedule and our home was left in a clean and tidy condition.
It was a very good experience.

verified email - 07 Jun 2016

What a pleasure to deal with a company that is polite and professional. I was kept informed of appointment times and when my new unit was installed, all necessary paperwork was explained and sections that I had to complete were highlighted which made it easy. Also, it was no trouble to run through how programming the timer worked. The whole process was seamless and I have already recommended them to a work colleague. Many thanks, we appreciate your wonderful customer service!

verified email - 07 Jun 2016

From the first phone call (and there we several though this process), they listened, patiently answered all our questions, no pressure, very happy through the whole process, very competitive price. They were on time with the installation, they disposed of the old heater, provided all the documentation including the VEEC cash back paperwork. Very happy with our new heater, very happy with the service. We can highly recommend them.

06 Jun 2016

We were extremely happy with the service. We had to replace our old ducted heating unit. They have done an excellent job.
would recommend ACS to anybody

29 May 2016

Jason had the knowledge experience and skill to assist in using what we had available to us plus recommending additional new systems that served to heat and cool our substantial upstairs extension. If we had followed other companies advice we would have spent a lot more unnecessarily and not had as good an end product. Thank you.

verified email - 29 May 2016

We had 3 quotes & chose ACS because we wanted to support local industry and their service was a notch above what the competitors were offering. Their quote was great, provided some good ideas that we hadn't thought of and they delivered. We replaced our 30 year old Brivis with a 5 star energy efficient heater and had a Networker set up to operate both the heater and our existing evaporative cooler. With the electrical work & installation it was anticipated the job would take 4 hrs, but only took 3 hrs. Both Dan, Aaron & the girls in the office were very knowledgeable, skilled, efficient & friendly. Thank you guys.

29 May 2016

Excellent Service by everyone at ACS.
Dan who quoted was very helpfull, very honest and answered all our questions. We had to replace our old ducted heating unit and also the ducts. Installation was done very quickly and our tenants were very happy. Many thanks and would definitely recommend to family and friends.

Approximate cost: $6000

29 May 2016

excellent service from everyone from start to finish can't fault anything have used ACS lilydale 3 times now can't even fault the girls in the office they are so helpful.
extremely happy.

29 May 2016

From the 1st communication to the very last communication could not fault anyone.
Customer service given by Dan whom provided quotation and arranged installation was impeccable, second to none, and the installer was also friendly, polite and explained our unit perfectly, as well leaving it all perfectly cleaned and tidy.
WOULD NOT HESITATE TO RECOMMEND THE SERVICES OF AUSTRALIAN CLIMATE SYSTEMS.

Approximate cost: $3000

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