Most post offices you visit there is always a queue. This one was quiet for a week day and I had to do that horrible task of taking a passport photo! No smiles - just a terrible mug shot! Thankfully, with the invention of the digital camera and friendly and helpful staff, you have the ability to pick and choose the best of a bad bunch. Staff here were quite willing to take a few shots to get a good one. The price is what it is ($15.95) but I am not sure why (or what I am going to do with) the photos I don't need - you only need 2 for a passport. Will happily use their services again - have two kids to try and get not to smile for a photo!!