Apple Online Store

4.6 35 reviews
Quality 4.7 Service 4.7 Value 4.2
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Reviews (35)

4.6
35 reviews
Excellent
23
Great
11
Average
1
Poor
0
Horrible
0
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BK
benk12 #1 in Macksville NSW 24 Jul 2014 21 reviews · 1700 points

The apple macbook i purchased worked perfectly fine for a few weeks. but then started having weird problems like sound cards failing if i was skyping and listening to music. and usb slots stopped working altogether... The usb problem was fixed fairly easily with a shutdown and button clicks to reset stuff. But those errors should not happen with a product this expensive!

Quality
3/5
Service
4/5
Value
3/5
JM2015 24 Jul 2014

I totally agree!

LB
lindab38 #14 in Officer VIC 12 Aug 2013 96 reviews · 28870 points

Itunes is cool you can get just about anything and at good prices. I love everything apple always. its easy to use and easy to understand, good games for the kids too

Quality
5/5
Service
5/5
Value
5/5
markh40 27 Aug 2013

Love apple, has everything I want from ipods to macbooks.

markh40 17 Nov 2013

Since my purchase of the Apple IPAD air, I've been experiencing glitches. Thankyou to Atish of apple support for helping me work through them.

TanyaWA #8 in Craigie WA 06 Aug 2013 343 reviews · 19080 points

Apple does ITunes which you can get at most grocery stores
You can download songs TV shows movies etc. for a few dollars
But be careful as some can take a long time and use a lot of data so if you are not on unlimited a 53 minute 1 episode show for e.g. can be about 1.5 -2 GB of your data and some times there are problems and you may have to refresh or redo so it may use more
so The cost may say around $3.50 but you are going to be using data as well which could cost about another $20 -25 if not on unlimited
You can download whole shows
Good if you have missed out on your favourite series and you can't get to the shops or can't be bothered
You can get a song for under $2 good because sometimes you don't want the whole album just one or two tracks
You can save and see them on ITunes clearly what you have downloaded
You get emailed when you have purchased something with a receipt of what you downloaded
But you can always check your own account history it shows up pretty much straight away

Quality
4/5
Service
4/5
Value
4/5
DW
davidw550 #11 in Ryde NSW 18 Jan 2013 6 reviews · 1155 points

i keep buying chargers every year - they can't seem to make them of high quality and everytime having to fork out $89! too epxensive. apple your suppose to be the best!

Quality
4/5
Service
5/5
Value
3/5

Approximate cost: $89

LN
lesleen #13 in Albion Park NSW 07 May 2012 137 reviews · 10115 points

apple is a great brand, and the whole process is always easy enough. prices can be steep compared to other leading brands, but the products are always of top quality.

Quality
4/5
Service
3/5
Value
3/5
LC
Lizard_Likes #26 in Artarmon NSW 26 Feb 2012 37 reviews · 205 points

I'm in love with everything Apple. Amazing technology, fun and innovative. Excellent after sales care and good policies around Ewaste and recycling

Quality
5/5
Service
5/5
Value
4/5
BR
jordanc1 #2 in Beldon WA 20 Feb 2012 25 reviews · 330 points

The site is always amazing. It has reasonable prices as its an online store but good quality and there is always online support.

Quality
5/5
Service
5/5
Value
5/5
AZ
aggyz #31 in Shailer Park QLD 17 Oct 2011 44 reviews · 225 points

This is my first stop for all items Apple. Not always the best prices but the best variety. Service is first class. Free postage and next day courier delivery. Never experienced any problems with them.

Quality
5/5
Service
5/5
Value
5/5
Anonymous 04 May 2011

This is the only place i will buy my Apple products.
I have had great service and items, quick next day delivery.

Quality
5/5
Service
5/5
Value
5/5
LJ
lizj1987 #10 in Manly West QLD 16 Dec 2010 64 reviews · 690 points

I have an apple iphone 3gs and have been very pleased with the quality of service from apply. Although my phone has broken 4 times in 12 months I have had it replaced straight away when there was ever an issue. I will definately be buying another Apple product soon.

Quality
4/5
Service
4/5
Value
4/5
MD
meld9 #13 in Kingsgrove NSW 19 Nov 2010 19 reviews · 200 points

Apple has trusted products we all love and know. I have a mac laptop which is my pride and joy i'm on it all the time. Apple is great.

Quality
5/5
Service
5/5
Value
4/5
DS
dianas1 #8 in Peakhurst NSW 14 Oct 2010 20 reviews · 240 points

just broke my iphone - cracked the screen into a million pieces. apple not only fixed it but didnt charge me the $130 fee. Was told by everyone to go to a repairer so it would be cheaper but didnt want to void my warranty. apples customer service is AMAZING

Quality
5/5
Service
5/5
Value
5/5
GC
garrycup #11 in Melba ACT 10 Sep 2010 5 reviews · 200 points

I've had this laptop about a month and I have to say that there is nothing about it that doesn't impress me. As many feel, I basically wonder why I waited so long to make the switch. The learning curve was virtually painless. Couldn't be more pleased with my purchase.

Quality
5/5
Service
5/5
Value
5/5
ZV
zarav #32 in Pyrmont NSW 30 Aug 2010 35 reviews · 205 points

I bought my iPhone on here ages ago and they sent me heaps of extras for free - can't go past a freebie!

Quality
5/5
Service
5/5
Value
5/5
LR
laurenr5 #11 in Dundas NSW 30 Aug 2010 20 reviews · 205 points

Apple is amazing and I wouldn't use any other brand now. There helpful, quick, reliable and so friendly. The staff are trained to do there job well. The cost might be a bit high but so worth it.

Quality
5/5
Service
5/5
Value
5/5
S
420 #2 in Willowvale QLD 16 Jul 2010 20 reviews · 200 points

My IPhone is fantastic, so much to use and has eliminated the need to carry around a diary amongst other things. Each time I look up there website i find new stuff to look at, new apps to try out- keeps getting better.

Quality
5/5
Service
4/5
Value
4/5
LB
loveyb #25 in Westmead NSW 11 May 2010 19 reviews · 200 points

it's simply the best. I would love to shop in this store because it's the best in quality & quantity. best technology ever along with best supportive n friendly staff.

Quality
5/5
Service
5/5
Value
5/5
M
mitrad #5 in Woden ACT 12 Mar 2010 16 reviews · 400 points

I ordered the iPhone first thing Monday morning and I had it in hand Tuesday evening. What more could I ask for?The website is easy to navigate and if you try to download an app, it automatically opens iTunes for you. Fairly happy with all things Apple.

Quality
5/5
Service
5/5
Value
4/5
Anonymous 20 Jan 2010

I find these items to be great, but considering they have been able to cut out the middle man in sales their prices should be cheaper than retailers. But they are sadly the same.

Quality
5/5
Service
5/5
Value
3/5
IM
Anonymous7 #10 in Esperance WA 21 Dec 2009 15 reviews · 200 points

My wireless router died last Monday; ordered a new one from apple on Tuesday. It arrived in remote Western Australia on Thursday. Couldn't ask for better service.

Quality
5/5
Service
5/5
Value
4/5
Anonymous 06 Nov 2009

Excellent website where you can also purchase new technology eg. ipods at a cheap price. There are also refurbished products which are more than 30% off the rrp which is a huge deal.

Quality
4/5
Service
4/5
Value
4/5
Anonymous 04 Sep 2009

It is a great on-line store. We can find a good quality equipments and accessories... -

Quality
4/5
Service
4/5
Value
4/5
TS
TaliaS #8 in Tuart Hill WA 02 Jul 2009 34 reviews · 220 points

It was my sisters birthday recently and she told me she would like a gift voucher from Apple iTunes as her husband had bought her a new ipod. To say time and effort I simply went to the Apple website and bought her a $50.00 voucher online. It was delivered within a few days and just in time for her birthday

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $50.00

SB
minnie #12 in Cashmere QLD 05 May 2009 30 reviews · 600 points

We ordered our Apple Mac and time capsule from on-line. They kept us up to date on the arrival date and in fact they arrived before hand. While our computer took a little while (custom build) they sent everything else that was ready to go at no additional cost for the shipping.

Quality
4/5
Service
5/5
Value
4/5
AG
AdrianG1 #61 in Morphett Vale SA 16 Apr 2009 20 reviews · 600 points

Great store for the latest Ipods, computers and other electronics, the prices are really great and you can trust the shipping. The shipping is really cheap so i would recommend it to anyone.

Quality
5/5
Service
5/5
Value
5/5
NV
cheebs #2 in Sylvania Waters NSW 22 Feb 2009 21 reviews · 200 points

Apple australia have to bring their local pricing in line with the rest of the world regardless of exchange rates. We are being rorted for beautiful products here. Great computers otherwise and excellent online service

Quality
5/5
Service
5/5
Value
2/5

Approximate cost: $300-5000

LB
Looby #71 in Elwood VIC 28 Dec 2008 52 reviews · 1100 points

I bought an Ipod Nano from the Apple website as a Christmas present for my sister. It arrived in less than a week, which is pretty good at a busy time of year. The price of the Ipod was slightly cheaper than most stores and they offer free engraving and free shipping for orders over $100, which mine was. They also have a greater variety of products than on offer in most stores. I ordered the red Ipod which you can only purchase through this website or an Apple store.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $275

SV
Stephv1 #4 in Woongarrah NSW 24 Dec 2008 33 reviews · 600 points

They have all their products in one easy to use website. When the ear buds were malfunctioning they took them back and replaced them before i went away a couple of days later. Well done Apple.

Quality
5/5
Service
4/5
Value
3/5

Approximate cost: $150.0

KC
CK #22 in Manly West QLD 22 Oct 2008 20 reviews · 200 points

If you don't want a computer that is going to break, have virus overloads, stop working for no good reason, drive you up the wall....get a mac! Apple products are fantastic. Nothing more needs to be said. Yes they are a little pricey but the don't die on you. To me, this is an extremely important factor when you consider the maintenance of a computer.

Quality
5/5
Service
5/5
Value
5/5
DL
DaronL #15 in Lidcombe NSW 22 Oct 2008 7 reviews · 200 points

The circuit board inside my mac has overheated and I couldn't work on it for a week. I had to call the apple up to get a warranty/repair, so they told me to bring it in, and it was very fast and efficient. Although I had to end up paying $400, after the 2 years warranty.

Quality
5/5
Service
5/5
Value
4/5

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