Anjantha

Cold night, entered into a cold restaurant. Staff perhaps saw me pulling my coat around me, the heating was increased.
Ordered tandoori prawns, a chicken dish, a lamb dish, rice and garlic naan. Two Indian waitresses, neither smiled the entire evening. We received the Tandoori prawns first, my experience with tandoori is that they are cooked in a Tandoor oven (presented red). These were white with a very hot sauce. The lamb was lacking taste, the chicken was over cooked and extremely dry and the naan was crunchy, also over cooked.
I went up to pay, was asked if everything was ok. I mentioned the prawns, the reply was "That's how we do them", I mentioned the chicken and the naan bread. She went away, came back and advised we didn't have to pay for the chicken, as they knew it was dry. I said I'm not telling you to obtain a discount. As it took my receipt, I said "One more thing that's needed". She looked puzzled. I pointed to my mouth saying politely "A smile wouldn't go astray and some customer interaction". She didn't smile. Just nodded. Voting with our feet, sadly we shall not return.