Why Animato Strings?
1. When preparing mail orders, every ordered string instrument is hand-picked by Dietrich Lasa, the founder and Director of Animato Strings. He is a professional string player with 40 years of experience as a performer and string teacher. He played in Chamber Orchestras, Symphony Orchestras and he taught string instruments on all levels, primary, secondary and tertiary.
2. When you visit Animato Strings, you will most likely find what you are looking for because there are just so many violins, violas and cellos to choose from. Competitively priced Double Basses are also on the shelves.
3. Animato Strings' customers can visit the on-site workshop and watch experts at work, setting up new instruments or servicing older instruments. Many smaller issues can be attended to 'on the spot'. Dietrich Lasa calls this service a type of 'DriveThru' where you place an order and it will be delivered in a matter of minutes.
4. You enjoy a 7-day unconditional money-back guarantee for new instruments, bow and cases.
5. Customers get true value for money. The majority of items come directly from the makers. That means lower price tags and therefore more value for the investment.
Excellent online service when I asked for advice, quick delivery to a rural area and package arrived in perfect condition. I loved the packaging that advised that it should be handled like eggs!
Fantastic sound even from a beginner!.
Our family has been buying violins from Animato for many years and always great service! Thankyou
Approximate cost: $370
Very friendly customer service, we will come back again.
Services: Instrument purchase · Accessories
A very good experience that was nice and quick. Would recommend for buying instruments
Service: Instrument purchase
Great value instruments, and great service
Service: Instrument purchase
Their expertise is unrivalled and the staff are extremely helpful.
I shopped around, quite extensively, before settling on Animato Strings as my luthier and violin supplier-of-choice. Dealing with a trustworthy and long-established expert, with strong communication, genuine expertise and a broad range of reasonably-priced instruments/accessories was very important to me. Dietrich Lasa, Jae and team exceeded expectations all round. I love my Gliga 1 violin outfit and found the entire experience of instrument selection, set-up, personalising my shoulder/chin rest and finalising the transaction such a joy! I look forward to ongoing dealings with Animato Strings as I advance in my musical journey.
we have been coming here in the last 4 years. Always impressed with their service and quality of instruments. Would highly recommend .
We have been customers for years. Their customer service, quality and diverse price range of instruments is superb. I really like how they trade previously purchased instruments for new upgrades. Their prices are fair and they really try to find the best instrument fit for each individual.
Walking into Animato Strings was like stepping back in time. Observing the love and attention given to the instruments in the workshop, a treat in itself.
The customer service received was excellent. Henry’s knowledge, advice and ability to beautifully show case, the tone and sound from different cellos, within our budget, made the decision process easy. Thank you.
This is my favorite shop in Brisbane. Dietrich is so helpful and kind to his young customers. We have just bought my grand daughters second violin and Animato Strings gave us a very good trade in on her first violin.
We have purchased 2 violins from Animato Strings for my daughter and both times we received helpful and honest advice from Dietrich. We were able to take our time testing and trying out different instruments. Thanks for your help!
Approximate cost: $1
very helpful, prompt, and did a wonderful job fixing the cracked neck of the cello brought to them. highly recommended
Dietrich, Jaye and the rest of the team are so lovely, it’s a wonderful experience going to Animato every time we need help. We used to go somewhere else that will require us to leave the instrument for a couple of days and have a rental one. With Animato, we get On the spot, honest and reliable service. Looking forward for our next instrument upgrade. Thank you so much for looking after your clients very well
This shop is absolutely packed with instruments in every size & price range. The service was very friendly. I was able to take my time trying out several instruments.
we took an old family instrument to be serviced and received great and honest advise. it was a lesson on the instrument. thanks for the great service.
I was respectfully greeted by the friendly staff at Animato Strings, they assisted and supplied me with great knowledge and surprisingly I was not over charged nor sold more items than I needed! I would definitely return for any other of my repairs, purchases or mentorship!
Approximate cost: $500
Everyone is really nice and they all know what there talking about.
The best one stop shop for anything Strings in Brisbane. Very friendly and knowledgeable staff and vast options of instruments and String related items.
Hi Dietrich,
My girls and myself wanted to say Thank you for their beautiful instruments (cello & violin) that we purchased today.
We appreciated your help with Miss A in finding the instruments and providing 2nd-hand cases to fit in our budget.
For my girls it is a dream come true to have their own instruments.
Thank you again for today's positive experience.
Beth
Approximate cost: $3670
Thank you, Beth, for your lovely feedback! It was a pleasure serving you and your family!
Don’t go anywhere else, these guys are wonderful!
I had a minor issue with the cello spike end and semi hard case which they fixed on the spot!!
This is the best service I have ever received. Dietrich went above and beyond to provide a fantastic experience, providing a beautiful instrument for our daughter and delivered it himself to be sure it would arrive on time. Highly recommend the quality, price and service.
Super place with amazing people and they provide a quality service.
Each time we take our daughter in to Animato Strings we are greeted with a friendly smile and the team are brilliant musicians and their advice assists us in making our decisions. We are always made to feel welcome. The customer service is exceptional. Thank you.
Glenn from Sunshine Coast
Every time I visit Animato I am always happy I chose to go there! Service and value are always amazing and the quality of their products means you can always something in your price range.
The most amazing string store I have ever visited. Amazing range of violins, violas, cellos and double basses, including beautiful vintage instruments. Very friendly and engaging staff and store owner. If you love string instruments, you must visit this store!
What an amazing shop. It's like stepping into a different world, looking around at the lovely interior, and filled with instruments. It also seems like stepping into a different world due to the amazing service making one feel welcome and at home. Dietrich and all his staff are knowledgable and advise on such a personal level, taking their time and attention to detail without bias.
By far the best music store for string instruments, if not the best store in general in Brisbane.
Pricing is more than fair, repairs can be done on the spot, and genuine advice is given freely to help everyone to the best experience with their instrument. Thank you.
Approximate cost: $750
I have been visiting Animato strings for many years. They explain the condition of the instrument in detail, recommend the right instrument to the customer, and the management of the instrument is excellent. And thank you always to the friendly staff.
Thank you very much for this! :)