Alter It

3.6 10 reviews
Quality 3.7 Service 3.6 Value 3.6
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Reviews (10)

3.6
10 reviews
Excellent
3
Great
3
Average
2
Poor
1
Horrible
1
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j2ibeo U. 16 Feb 2025 1 review · 500 points

Unprofessional service

Not recommended at all.
I was scheduled 6 days to pick up a simple pants trim and when I came back 7 days later, it wasn't done at all, said I have to wait for another 20 minutes and only then they started working on the trim.
Then the attending person there just threw it in front of me.
This happened in Westfield Fountain Gate around 3pm today 16/02/2025
You should train your staff to at least attend to your customers in a proper way.

Quality
1/5
Service
1/5
Value
1/5
TD
traceyd691 27 Feb 2021 1 review · 300 points

Chirnside Park Altet It have altered two of my dresses. One gold seqinned sleeveless dress to shorn the shoulder seams and the other to shorten and remove a short train from a crazy sequined gown. The staff were always professional and I was very happy with both results.

Quality
5/5
Service
5/5
Value
5/5
TC
terryc7 #4 in Seville VIC 22 Aug 2013 67 reviews · 6320 points

Great customer service and did a fantastic job. I havent had great experiences in getting my clothes altered in the past. But i was referred to this place by a friend. I am glad i was as it was very good and the place was neatly presented and the price was reasonable

Quality
4/5
Service
4/5
Value
4/5
SERENITY #26 in Croydon VIC 01 Jul 2013 58 reviews · 4395 points

Have found them unfriendly on the few occasions we have gone there.
Much bickering by management/workers coming from the back area, and looks like a tense environment.
There used to be a lovely older lady working there around 2009 but it went downhill after she left.
I don't go here anymore. The prices have increased, and although the workmanship good, it is just not a good atmosphere.

Quality
3/5
Service
2/5
Value
3/5

Approximate cost: $15

AH
alyshah #2 in St Andrews VIC 29 Jul 2012 117 reviews · 8845 points

I got some dry cleaning done here, it took 3 days for 1 jacket, which I thought was a bit long! Service is very abrupt, they never spare time to be polite. Cleaning was done well.

Quality
3/5
Service
2/5
Value
3/5

Approximate cost: $20

LM
lamyam #137 in Ringwood VIC 06 Dec 2010 20 reviews · 220 points

Great for mending, dry cleaning and steaming. I love this shop and always get a smile when I go there.

Quality
5/5
Service
5/5
Value
5/5
RM
rhydeniam #111 in Croydon VIC 27 Jan 2010 20 reviews · 200 points

Always have my Husband's trouser's altered on this shop. They alter clothes very well and the staff are very nice and friendly. It is a little bit expensive but it is worth it anyway.

Quality
5/5
Service
5/5
Value
4/5
TB
TanyaBouw #112 in Mooroolbark VIC 08 Jul 2008 3 reviews · 600 points

QUICK SERVICE, ALTERATIONS WERE DONE WITHIN HALF AN HOUR! UPON WEARING PANTS A FEW TIMES AFTERWARDS, THE HEMMING HAD COME LOOSE AND PANTS WERE BACK TO BEING AT ORIGINAL LENGTH, SO HAVE TO GET THEM RE-DONE BY FAMILY MEMBER! I WASTED $15.00

Quality
2/5
Service
3/5
Value
3/5

Approximate cost: $15

RP
chic_cat #104 in Ringwood VIC 05 Dec 2007 13 reviews · 200 points

I had these guys alter a beaded evening dress for me, very complicated. They did an amazing job, it fit perfectly and couldn't tell it had been altered. It was well worth the $100 to be able to wear an amazing dress worth much more than that and look fabulous.

Quality
5/5
Service
5/5
Value
5/5

Approximate cost: $100

RD
RDM #152 in Ringwood VIC 30 Aug 2007 51 reviews · 610 points

The girls can take up anything - I gave them a standard pair of jeans (normal) but I also gave them a pair of Draggin Jeans (motorbike pants with kevlar in them). They had an unusual way of positioning you so that the Draggin Jeans were the right height! Ingenious! So fast too - all done in a few hours.

Quality
4/5
Service
4/5
Value
3/5

Approximate cost: $15

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