These guys have very good customer service. We just got an alarm system installed which the overall cost for a largish single level house was $2500. They have been helpful ever since and even though there have been some hiccups with the system, they are always attentive & willing to come over to fix the issue. The only couple of things I could suggest for them in future, is that they take a note of exactly where the sensors have originally been agreed to being placed. A lovely bloke came over for about an hour or more to do the quote before Christmas but as it had been a while, I found it very difficult to recall what was supposed to go where & no paper record was available. I would recommend the service.