33 reviews about 123 Moving And Storage

verified email - 25 Mar 2017

They smashed my sons TV .It took ten months to arrange an unsatisfactory result.
[redacted statement]
I will never recommend them to anyone.

Woodster78 27 Mar 2017

This doesn't surprise me. This company needs putting on 60 minutes / ACA.
I will also predict a 5 star rating to supersede yours very soon, stating two random names saying how good they were.

verified email - 27 Apr 2016

cyril & john were truly amazing workers they take pride in what they do they are affordable reliable and very polite with great customer service skills respectful to our items
keep up the good work

View all 6 comments
candy-w 18 May 2016

People - my move was great. I can't be held responsible for your experiences. I am just a customer like you.

lucys251 27 May 2016

Did you read your contract candy? Did you know you were responsible for their damage? You are lucky you got off easy and can move on with your life. Consider yourself one of the exceptions.

Woodster78 26 Jul 2016

More fake reviews, is that part of the job description? Hilarious.

verified email - 15 Apr 2016

Dror & Kadeem were great they provided very good service friendly an professional definitely we will recommend you guys to our friends keep up the good work

lucys251 06 May 2016

Same format as the complement above - keep up the dodgy crap

unhappy-customerv 18 May 2016

I like to log on occasionally just to read the humorous reviews 123 moving post, and they never fail to disappoint! If they spent more time providing better service and less time writing fake reviews they may actually have a business that is built on integrity and good work ethics rather than a deceptive & dishonest group of individuals who are willing to trade in their dignity for a quick buck. 5 Stars for entertaining reviews!

Woodster78 26 Jul 2016

Another fake review, just so they oust the genuine 1 star reviews out of sight.

verified email - 24 Mar 2016

my experience with 123moving has been fantastic from start to finish! the quick response to my enquiries, many follow up phone calls, nice responses to all emails and finally 2 wonderful workers who were so friendly, professional and efficient! thank you Amit, Melanie, Romina and especially Cyril and Theo.

unhappy-customerv 18 May 2016

I like to log on occasionally just to read the humorous reviews 123 moving post, and they never fail to disappoint! If they spent more time providing better service and less time writing fake reviews they may actually have a business that is built on integrity and good work ethics rather than a deceptive & dishonest group of individuals who are willing to trade in their dignity for a quick buck. 5 Stars for entertaining reviews!

Woodster78 26 Jul 2016

Another fake review with more made up names.

verified email - 29 Feb 2016

I was really impressed with all the effort the guys put in getting my tv stand back together, they were outstanding. Very polite and obliging.

lucys251 07 Mar 2016

Lucky you Leonie- seeing you had such a "good experience" perhaps you can ask them to contact the long list of people below who have been ripped off by this company.

unhappy-customerv 18 May 2016

I like to log on occasionally just to read the humorous reviews 123 moving post, and they never fail to disappoint! If they spent more time providing better service and less time writing fake reviews they may actually have a business that is built on integrity and good work ethics rather than a deceptive & dishonest group of individuals who are willing to trade in their dignity for a quick buck. 5 Stars for entertaining reviews!

Woodster78 26 Jul 2016

Do you have fake name generators at the company? Yet another 'sham 5 star review'

verified email - 25 Feb 2016

Unfortunately I have to give poor review.
Two hours later than booked, damaged a piece of furniture and customer service was non existent when I followed up.
Moving is tough enough however this day turned into a nightmare.

Approximate cost: $270

tommie-redus596 02 Mar 2016

same thing happened to our friends who used them. Those guys are terrible

lucys251 07 Mar 2016

Same thing for me as well- terrible service and work ethic

verified email - 18 Feb 2016

I was very impressed with the speed and quality of work, I would have liked to pay to have paid on-line but other than that the service was great

unhappy-customerv 18 May 2016

I like to log on occasionally just to read the humorous reviews 123 moving post, and they never fail to disappoint! If they spent more time providing better service and less time writing fake reviews they may actually have a business that is built on integrity and good work ethics rather than a deceptive & dishonest group of individuals who are willing to trade in their dignity for a quick buck. 5 Stars for entertaining reviews!

verified email - 16 Feb 2016

Very pleased.
The guys worked really hard and made every effort to assist with our move.
Would certainly use your company again.

View all 5 comments
johnb802 18 May 2016

I regret that someone has had a bad experience with 123Moving. That's something that they need to take up with the 123!
My review was genuine and I stand by my comments.
Indeed, I am happy to provide further details of the service I received.
No fake review here. The entertainment is the long bow drawn by someone who doesn't know how to address their own issues.

unhappy-customerv 18 May 2016

Good for you John.

lucys251 21 May 2016

You are entitled to your positive review John- and you are lucky to not have experienced them breaking your things as you too would be subject to their policy that YOU are responsible for the cost of their damage- did you read your contract or just not care? As for "people not knowing How to address their issues" - WOMO themselves have tried to mediate the complaints with this provider and they refuse to even respond to them. Lucky for you, you had your move and can move on with your life. There's a long list who cannot!

verified email - 07 Feb 2016

We had the worst experience with 123 moving. They damaged my kitchen table upon delivery. Lucky I noticed & when I did they were telling me it wasnt too bad. It was scrapped along concrete & had chip marks all over the top. After numerous phone calls & emails they said they could repair it. 2 months later we get our table back & it was not our table at all. Different colour & took away rustic effect which was the reason we bought it. Was told it cost $600 & we would have to pay $200. Was not happy with it so I want to go through insurance which WE pay the excess for!! So beware if they damage anything you will wear the cost for insurance even though they say it is included in your cost when you book. Would not recommend this company at all. If we don't get a response in the next few days we are going through the ACCC. They took our table away & now we are left with nothing to eat off for who knows how long!!! Not happy!

lucys251 09 Feb 2016

We have already logged a complaints with consumer affairs for the same issue. The advice is it's an unfair term of the contract so should be void. I encourage you to let a tribunal decide- costs nothing for you to go through and they will soon realise it's worth more than $200 of their time to keep fronting up. Will keep you posted how I go- encourage you to not give in to such poor quality service.

verified email - 29 Jan 2016

I’d give -5 stars if I could. Avoid at all costs. Hidden costs, the service provided was not as discussed or booked. We booked a large truck only to be given a very small one but charged for the larger truck and the extra hours it took to move. My partner also had to help move as the two guys couldn't finish the move in its entirety. They will call you relentlessly until you book them and then when they do a dodgy job will not return your call.

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