Mulgabob

My wife & I attended this restaurant tonight & it was an absolute disaster. The waitress obviously had no idea & appeared to be completely inexperienced.

Firstly, I particularly asked about an entree dish & was assured by the waitress I would be served what I requested. I received nothing like I had requested & had to return it to the kitchen. I ended up not having an entree.

I am allergic to capsicum so we asked the waitress to ensure no capsicum was included in both our main meals. Both these meals turned up with a liberal garnish of sliced capsicum across the food.

I had fish of the day. It was a bland piece of fish, very soft & mushy with a poorly prepared batter. Not impressed. The wife had soup of the day as an entree & she enjoyed that. She had garlic prawns for the main meal & rated that dish as a 5/10. The prawns were very small & nothing like we have been served at other restaurants.

We were charged $5.00 per head corkage for the use of two wine glasses. We were not provided ice or a wine bucket.

We would not return to that restaurant again - even if provided with a free meal.

This appraisal may sound severe but it is the honest truth as to a description of our outing.

Never again!

I have been a member of the credit society for a period of about 40 years. Joined when it was just the Police Credit Union. It appears they are trying to become too big & as a result their service standards are dropping off. Over the past few months I have had three bad transactions. One, due to an error by the society, I was deducted totals of money, from my account as penalties for my alleged wrong doings. No notice, no phone call, no e-mail just money deducted from my account. I complained & the society spokesperson admitted they were at fault, apologised & refunded the money.

I have had a couple of bad experiences in the past year, as well, but put that down to bad luck. It appears it is more bad service than bad luck.

An absolute shocker! My wife & I dined at this restaurant & the fish I had dished up to me was off. I ate some of it but soon became aware that all was not well, by the taste & smell of the fish cutlets I had.
I complained to staff & I then spoke to the female manager. She argued that my meal was OK & offered no replacement, refund or discount. We actually became involved in a heated discussion in the restaurant, in front of staff & other customers.
I complained that the fish served was not local, but frozen. In answer to this the manager retalliated by saying that the prawns I had with my meal were local - they came from the Northern territory! If the prawns were local, God knows where the fish came from!
Never again would I even set foot inside their door.