Reviews by charmainek2
Be extra careful if renting from these people, at inspection house seemed reasonable; normal wear & tear on walls etc but when moving in the place was full of cob webs and spiders.
It took 3 failed attempts to have someone visit site to assess the necessary repairs, he seemed genuine, took photos etc and was to get back to me with a quote. This was prior to Christmas; it is now nearly May and I'm still waiting.
Steer clear.
I purchased 2 sticks of Don Cabana and when I got them home to use immediately they were sticky to touch and were half rotten.
Be careful in purchasing anything not packaged off site.
Approximate cost: $6.38
Came to Reece as had terrible experience at nearby opposition.
Salesman - Kevin - happy to assist, had what I required in stock, service great, product very good. What more could one want?????
Approximate cost: $120.00
Upon entering a empty display area I overheard a middle aged man use the magic F word, I was embarrassed and walked around the display area prior to entering the sales area. This person took a seat at the sales bench and commenced watching the cricket. I explained what I wanted and had seen it on their Website; he had no idea of what I was looking to purchase. (A typical laundry trough tap set - a spout, a hot & cold handles) A gentleman sitting at a desk behind the counter spoke up and was most helpful to explain where I could attempt to locate my purchase. Wonder if the F WORD was used because I was going to interfere with his cricket steer clear.
Approximate cost: $EMBARRASSMENT
Two of my dogs were successfully treated, I could not recommend these people highly enough. I took my blind dog into the Clinic at 7.30am and returned to collect her at 5.00pm, she stood in the doorway and look around for me then ran to me. I cried and still to this day remember the happiest feeling in my life. A bit costly but what price can be put on our happiness & sight (Me & Jess). Jess was an interactive dog who made good use of her new lenses.
Approximate cost: $3200.00
I had 4 appointments spread over weeks, the first appoint. I was left standing and banging on door to get attention - I could hear noise inside, the 2nd occasion I arrived to find another customer being serviced - my appointment was not noted in book even although I had received an email confirming same, golly gosh the 3rd appointment was OK, then again this week I arrived for appointment - she was not home, was very apologetic in text messages to my sister but has not attempted to contact me. It is obvious this woman likes to big note herself with big internet pages but just can't provide a simple service. Steer clear!!!!!!!!
Approximate cost: $inconvenience
I was given half of the order and when I approached the Duty Manager to explain the situation, there were sighs, no apologies - I was made feel the nuisance. Definite need to improve their Customer Service skills. I have been short supplied on 3 previous occasions - wonder if there is a method in their "stealing" HAD stopped going there, will not be returning at all
Approximate cost: $7.00
I booked a service call and after 6 weeks have received no reply - was advised their service man would be in touch and service wait time be about a fortnight.
They know how to charge but have no manners or morals when it comes to providing service.
Steer clear of them.
These people are honest, reliable and know their work. Arrived on time, was expecting to pay $1000+ to fix what the manufacturer couldn't after at least 10 visits, had paid Manufacturer $1030 for new pump which they installed incorrectly. These people corrected the wiring and the service call was $100.
I cannot speak highly enough of these people, well worth waiting until they are in the area.
Approximate cost: $Saved LOTS