CaTiJaRe

As I was so abruptly told by the owner, as they rejected every one of our ideas for formal wear for our wedding: "Everyone will want to know where you got your suits from, so we will make sure you have a great product".

Well, they certainly didn't give us a great product, and we want to make sure everyone knows where we got them from.

Other reviews of this place elsewhere all say the same things. Rude, overly forceful of their opinions onto you, incredibly dismissive of what you're after, and unwilling to take blame for their stuff up.

My best man went in to pay for his suit seven days before the wedding only to be told that he couldn't, as they were expecting us all to come in on the Thursday at Midday for a group fitting. This was interesting, as we certainly hadn't been told this. I then called them to be told "Oh we were going to call you on Monday to arrange that". I have a feeling they may have underestimated the difficulty in arranging 5 guys who work full time nowhere near Burwood, to all get out of work at midday a week before Xmas and try on suits at less than a week's notice. This was our fault and uncommon to them.

I received several phone calls from them whenever they wanted contact details of any and every guest they could think of to sell a suit too (including several rude voicemails when I couldn't pick up), but the idea of booking a time seemed a bit unnecessary to them. Between the three employees there, they'd also managed to tell myself and 4 groomsmen different times/days to come in to pay, to return the suit, and when to pick up, which again caused all sorts of confusion.

To their credit, they worked very hard two days before the wedding to provide alterations on some of the suits before the big day.

On the other hand, one of my groomsmen received a vest that was the wrong colour and three sizes too big, as well as a jacket that was three sizes too small.

No, I would not recommend them. I went with them as they appeared to have the largest range, and was then satisfied that the quote given was lower than the rest I had received. Pay the extra $20 and go elsewhere.